AI Transformation consultant

• About the Role

We are looking for an experienced AI Transformation Consultant to partner with customers and help them understand, adopt, and unlock the value of Artificial Intelligence across their business operations.

This is a customer-facing consulting role focused on driving AI awareness, identifying business opportunities for AI adoption, enabling Copilot transformation initiatives, and helping organizations improve productivity through AI-powered solutions.

This role is not focused on coding, AI model development, or data science. Instead, the consultant will act as a bridge between business stakeholders and AI-enabled transformation opportunities, helping customers turn business challenges into practical AI use cases.

If you are passionate about AI, business consulting, customer engagement, and digital transformation, this role offers an opportunity to shape how businesses adopt emerging technologies.

Key Responsibilities

1. AI Transformation Consulting

• Understand customer business processes, operational challenges, and productivity gaps.
• Conduct discovery workshops with business stakeholders and department leaders.
• Identify practical opportunities for AI and business automation.
• Recommend AI-driven solutions to improve efficiency, productivity, and decision-making.
• Develop AI adoption roadmaps and transformation recommendations.

2. AI & Copilot Demonstrations

• Deliver customer presentations and demonstrations on AI capabilities and Microsoft Copilot solutions.
• Showcase real-world AI use cases across business functions including:
• Sales
• Finance
• Procurement
• Customer Service
• Human Resources
• Supply Chain
• Operations
• Explain AI concepts in a simple, business-friendly manner.
• Help customers understand measurable business outcomes from AI adoption.

3. Customer Training & Adoption

• Conduct AI awareness sessions and end-user enablement programs.
• Train customers on effective usage of:
• Microsoft Copilot
• ChatGPT & Generative AI tools
• AI-powered productivity solutions
• Guide users on prompt writing and AI-assisted workflows.
• Support change management and AI adoption initiatives across organizations.

4. AI Use Case Discovery & Business Value Assessment

• Analyze business workflows and identify repetitive or manual processes.
• Recommend department-specific AI use cases.
• Collaborate with internal technical teams to validate feasibility.
• Prepare AI opportunity assessments and business value presentations.
• Help customers prioritize AI initiatives based on ROI and business impact.

5. Pre-Sales & Customer Engagement

• Support sales and pre-sales teams during customer engagements.
• Participate in AI consulting discussions and solution presentations.
• Prepare presentations, proposals, workshop materials, and AI solution documentation.
• Build trusted relationships with customer stakeholders and leadership teams.

Required Skills & Competencies

Business & Consulting Skills

• Strong business analysis and consulting capabilities.
• Ability to understand, map, and optimize business processes.
• Strong analytical and problem-solving mindset.
• Excellent communication, facilitation, and presentation skills.
• Experience conducting workshops and stakeholder discussions independently.
• Strong documentation and requirement-gathering skills.

AI & Technology Awareness

Good understanding of:

• Microsoft Copilot ecosystem
• Generative AI concepts
• ChatGPT and prompt engineering
• Power Platform
• Business automation concepts
• AI productivity and collaboration tools

Soft Skills

• Customer-first approach
• Strong stakeholder management skills
• Curiosity and continuous learning mindset
• Ability to simplify complex concepts for business audiences
• Ownership mindset with strong consulting capabilities