BENGALURU · FULLTIME
AI Support Engineer
Quess IT Staffing Solutions
Bengaluru · hybrid · Posted 36d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Role & responsibilities :
Hands-on Claude experience: can demonstrate how they use it for practical work and check the results
- Practical scripting ability, Python preferred; able to build and maintain small automations, not just handle tickets
- API integration experience: comfortable with REST APIs, authentication, JSON and troubleshooting failed requests
- Understanding of access permissions and safe handling of internal data when connecting Claude to other systems
- Strong written English; almost all communication is asynchronous and written
- Service-minded, patient with non-technical users, and precise in documentation
- Disciplined tracking of support requests, changes and follow-ups
Role description
Help business users and developers get more value from Claude through day-to-day support, connectors, reusable skills, simple automations and continuous improvements.
The scope is Claude and its approved integrations, not general AI tooling support or ownership of the underlying platform. Complex integrations, platform changes and security decisions are escalated to the relevant specialists.
Preferred candidate profile
Hands-on Claude experience: can demonstrate how they use it for practical work and check the results
- Practical scripting ability, Python preferred; able to build and maintain small automations, not just handle tickets
- API integration experience: comfortable with REST APIs, authentication, JSON and troubleshooting failed requests
- Understanding of access permissions and safe handling of internal data when connecting Claude to other systems
- Strong written English; almost all communication is asynchronous and written
- Service-minded, patient with non-technical users, and precise in documentation
- Disciplined tracking of support requests, changes and follow-ups
Role description
Help business users and developers get more value from Claude through day-to-day support, connectors, reusable skills, simple automations and continuous improvements.
The scope is Claude and its approved integrations, not general AI tooling support or ownership of the underlying platform. Complex integrations, platform changes and security decisions are escalated to the relevant specialists.
Sourced from naukri
Section · 02
Skills
Section · Company
About Quess IT Staffing Solutions
Quess IT Staffing Solutions
1997
29 years old
Bangalore / Bengaluru, Karnataka
India
₹6.2L PA avg
Avg at Quess IT Staffing Solutions
About
Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills.
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