AI Solutions Engineer

Sit between customers and the product. Turn enterprise voice conversations into deployed agents that actually work in production.

• Business
• Bengaluru, India (Onsite)
• In office
• Full-time
• YoE 0 - 2 Years
  
  

Apply now

About OneInbox

• We're putting voice at the heart of how enterprises actually run.
• We're the production-grade voice AI platform built for Japan and Asia-Pacific.
• We're handling millions of real calls every month — in Japanese, English, Hindi, and Arabic — for banks, real estate firms, and government services.
• Try OneInbox today.
  
  

Why we're hiring this role

• Customers don't buy a generic agent — they buy a specific workflow, in their language, with their compliance rules.
• Without strong solutions engineers, deployments stall in scoping. We need someone who shortens that loop.
• This role is the most direct path into our product and engineering teams over time.
  
  

What you'll be doing

First 30 days

• Shadow our senior solutions engineers on live enterprise deployments.
• Take ownership of a small portfolio of customers in pilot or onboarding.
• Learn the OneInbox studio, configuration model, and integration surface deeply.
  
  

First 60 days

• Run discovery calls and turn them into working agent configurations within days.
• Debug live calls and partner with engineering on reproducible product gaps.
• Own end-to-end deployment for 2–3 enterprise accounts.
  
  

First 90 days

• Drive go-live for your portfolio and partner with CSMs on the hand-off.
• Document repeatable patterns so the next solutions engineer ramps in half the time.
• Surface 3–5 product opportunities to engineering with the evidence to back them.
  
  

Who you are

• 0–2 years in solutions engineering, technical consulting, or applied engineering.
• Comfortable writing scripts and configuration — you don't need to be a senior engineer.
• Excellent written communication — you can summarize a 60-minute call in 5 bullets.
• Curious about voice, conversation design, or applied AI.
• High agency. You move on a problem before someone files a ticket.
  
  

Why OneInbox

• Generational impact: build the voice layer that every APAC enterprise eventually runs on.
• Ownership culture: you'll work close to the founders and ship in days, not quarters.
• Kind, high-bar team: senior operators who've built and led at scaled companies — and are easy to work with.
• Strong backing: institutional investors and committed enterprise customers from day one.
  
  

What we offer

• Real ownership: competitive salary and meaningful equity for early team members.
• Health coverage: medical, dental, and vision for you and your dependents.
• Team time: regular in-person off-sites across Tokyo, Singapore, Dubai, and Bengaluru.
• Flexible time off: take what you need, when you need it.
• Learning budget: dedicated annual L&D, plus conference and travel support.
• Daily essentials: catered meals on office days, commuter support, and wellness benefits.
  
  

Apply for this role