AI Quality Assurance Lead

Role Description The AI Quality Assurance Lead is a full-time,

on-site role based in Abroad . This role is responsible for designing, implementing, and overseeing quality assurance frameworks for AI-driven tools and processes used within immigration and visa consulting services. Day-to-day tasks include developing test plans, executing manual and automated tests, monitoring AI system performance, and identifying issues related to accuracy, compliance, and user experience. The AI Quality Assurance Lead will collaborate with technology, operations, and consulting teams to define quality standards, document defects, recommend improvements, and ensure AI solutions align with regulatory requirements and organizational policies. The role also involves preparing quality reports, supporting audits, and contributing to continuous improvement of AI-based workflows and decision-support systems.

Qualifications

• Demonstrated expertise in Quality Assurance and Quality Control for technology or AI-enabled environments.
• Experience in Quality Management, including setting standards, metrics, and continuous improvement plans.
• Knowledge of Quality Auditing practices and the ability to conduct internal reviews and compliance checks.
• Familiarity with Good Manufacturing Practice (GMP) or comparable regulated-quality frameworks, adapted to service or technology contexts.
• Strong analytical and problem-solving skills, with the ability to interpret data and system outputs for accuracy and reliability.
• Experience working with AI, machine learning, or data-driven systems, including testing models and validating outcomes.
• Excellent documentation, reporting, and communication skills to work effectively with cross-functional teams.
• Bachelor’s degree in engineering, computer science, quality management, or a related field; advanced certifications in QA or AI are an advantage.
• Proven ability to operate in an on-site, collaborative environment and manage multiple projects in a fast-paced setting.