AI Program Manager - IT Services

Job Summary:

We are looking for an experienced AI Program Manager with 12 - 16 years of experience to lead the delivery of complex, enterprise-scale Generative AI and Agentic AI engagements for clients.

The role is responsible for managing AI engineering programs across the full delivery lifecycle from technical initiation and planning through development, integration, deployment and production. The individual will work closely with client stakeholders, AI/ML engineers, software engineers, architects, cloud teams and internal delivery leadership to ensure successful execution of AI initiatives.

The ideal candidate will have strong and demonstrated experience in Agentic AI solution delivery, combined with a solid understanding of AI engineering, enterprise architecture, cloud platforms and technology delivery. They should also be an exceptional communicator and relationship builder, capable of confidently engaging with senior client stakeholders and effectively managing diverse internal teams.

Roles and Responsibilities:

- Manage large-scale AI engineering projects from initiation to delivery, ensuring timely completion within budget and quality standards.

- Collaborate with clients and cross-functional teams to design, develop, test, and deploy complex AI solutions using Agentic AI technology stack.

- Oversee project planning, execution, monitoring, and control processes to ensure successful outcomes.

- Identify potential risks and develop mitigation strategies to minimize delays or issues.

Job Requirements:

- 12 - 20 years of experience in IT services and consulting industry as a Program Manager or similar role.

- Strong background in managing large-scale software development projects with expertise in LANGraph/LangChain technologies.

- Proven track record of delivering high-quality results under tight deadlines while working closely with clients.