AI Platform Architect

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff.

We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale.

Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together.

ROLE SUMMARY

The AI Platform Architect plays a critical role in designing, scoping, and implementing complex healthcare AI workflows on the Notable platform.

This role sits at the intersection of healthcare operations, AI workflow design, data architecture, enterprise integration/implementation, data orchestration, and change management. You will partner closely with clients and internal cross-functional teams to translate operational challenges into scalable AI‑driven solutions.

You will be responsible for designing and architecting end‑to‑end AI flows that leverage multiple healthcare data models — including structured, semi‑structured, and unstructured data — while ensuring workflows are secure, reliable, scalable, and aligned with real‑world clinical and administrative processes.

Notable’s AI Platform Architects are responsible for flow discovery, design, and architecture: gathering customer requirements, validating scope with an eye toward speed-to-value, building and configuring flows in Flow Builder, partnering with integrations to build required connections, internal and external testing, and training customers on using the platform and facilitating change management. At Notable, we are setting the bar for this emerging industry role. Our architects are problem solvers with a strong analytical mindset and a passion for partnering with healthcare leaders to drive business transformation. They demonstrate a deep understanding of both the healthcare industry and the Flow Builder platform, as well as using AI frameworks to balance efficiency, scalability, and value, and they translate technical concepts to non‑technical audiences while leveraging LLMs to create workflow efficiencies.

WHAT YOU’LL DO

AI WORKFLOW ARCHITECTURE & DESIGN

• Design, scope, and architect end‑to‑end healthcare AI workflows utilizing the Notable platform and Flow Builder.

• Translate business and operational requirements into scalable AI flow architectures that are grounded in customer context and Notable best practices.

• Build intelligent automation flows that incorporate:

  • AI orchestration across sub‑flows and agents

  • Decision logic and routing based on clinical and operational rules

  • Data transformation across heterogeneous healthcare data models

  • Human‑in‑the‑loop workflows for exception handling, QA, and escalation

• Define and standardize workflow patterns that balance automation, accuracy, safety, and compliance.

• Recommend flow design choices based on patterns from similar organizations and clearly tie those recommendations to expected impact and measurable outcomes.

• Socialize designs with key customer decision‑makers and internal stakeholders to ensure alignment, safety, and adherence to Notable’s best practices.

HEALTHCARE DATA MODELING & INTEGRATION

• Architect solutions that leverage multiple healthcare data models, including:

  • HL7

  • EHR‑native data objects (e.g., Cerner/Oracle Millennium, Epic)

  • API‑based and event‑driven integrations (REST, webhooks, messaging, FHIR)

• Design workflows that operate across:

  • Structured data (demographics, orders, encounters, appointments, coverage)

  • Semi‑structured data (forms, questionnaires, intake packets)

  • Unstructured data (documents, faxes, clinical notes, pathology reports)

• Ensure accurate and maintainable data mapping, normalization, and enrichment to support downstream AI and automation.

• Collaborate with Integration Specialists and customer IT teams to validate end‑to‑end data flows, error handling, and observability.

IMPLEMENTATION & DELIVERY LEADERSHIP

• Lead technical scoping sessions with customers to define:

  • Workflow scope, constraints, and dependencies

  • Integration requirements and data contracts

  • Data sources, ownership, and quality considerations

  • Success metrics, baselines, and value levers

• Independently implement flows with customers via Flow Builder by:

  • Defining and managing scope

  • Setting appropriate expectations with cross‑functional and customer stakeholders

  • Influencing customer counterparts to achieve target outcomes

• Proactively build and own project plans for your flows:

  • Run project meetings and working sessions

  • Provide clear, regular status updates to internal and external teams

  • Maintain shared accountability for achieving target outcomes and timelines

• Develop and execute rigorous testing plans, including unit, integration, and UAT workflows, ensuring flows are vetted and signed off prior to launch.

• Serve as the technical authority for assigned implementations, ensuring:

  • Accurate data mapping and field‑level validation

  • Reliable, observable flow execution in production

  • Performance and scale readiness, with attention to cost and utilization

• Proactively escalate deployment risks or blockers, propose actionable recommendations, and drive issues through to resolution in partnership with Product, Engineering, Integrations, and Support & Maintenance.

• As implementations complete, facilitate the transition to steady‑state ownership alongside Customer Success and Support & Maintenance, ensuring clear documentation, runbooks, and success criteria.

PRODUCT FEEDBACK & PLATFORM EVOLUTION

• Provide structured feedback to Product, Engineering, and Integrations on:

  • Platform and integration capability gaps

  • Patterns that significantly improve customer outcomes

  • Areas where Notable can widen its advantage versus competitors

  • Capabilities that are harder/easier to deploy in real‑world environments

  • Competitive solutions and market signals encountered in the field

• Help shape reusable templates, patterns, and reference architectures that accelerate future implementations and Builder‑led projects.

YOU’RE A GREAT FIT IF YOU:

• Thrive on technical challenges and enjoy pushing the boundaries of applied healthcare AI.

• Demonstrate strong product intuition — you understand how what you build will impact patients, staff, outcomes, and long‑term growth.

• Are energized by bridging the gap between technical execution and strategic vision, and can clearly connect architecture decisions to business value.

• Inspire innovation and experimentation in the partners, Builders, and leaders you work with.

• Are comfortable operating in complex healthcare environments, engaging with clinical, operational, and IT stakeholders.

• Look at yourself as an entrepreneur who likes to build and solve challenges others have yet to master.

• Communicate clearly and confidently with a wide range of audiences, from engineers and analysts to executives and front‑line operators.

WHAT WE’RE LOOKING FOR

• 3–5+ years of experience in one or more of the following:

  • Enterprise software workflow design and configuration

  • Healthcare IT, health system operations, or healthcare analytics

  • AI/automation platforms, low‑code tools, or integration platforms

• Experience working in a dynamic, collaborative, fast‑paced environment where you can operate autonomously and own outcomes end‑to‑end.

• A self‑driven thought partner with the ability to:

  • Think critically and logically about complex systems

  • Break down ambiguous problems into structured, solvable components

  • Root‑cause issues and identify testable assumptions

• Hands‑on experience configuring workflows using a low‑code or admin console, and leveraging emerging technologies (LLMs, prompt engineering, retrieval, etc.) to triage issues and develop solutions.

• Experience with healthcare data and integrations, such as:

  • HL7 v2 interfaces (ADT, SIU, ORM, ORU)

  • FHIR APIs

  • EHR ecosystems

  • API‑based integrations, event‑driven systems, or ETL pipelines

• Ability to translate customer needs into achievable goals and articulate trade‑offs between speed, safety, cost, and long‑term maintainability.

• Proven ability to communicate technical concepts to a variety of audiences — from technical/IT to operational to executive stakeholders.

• Willingness and flexibility to travel up to ~40% for customer and company meetings as needed.

We value in-person collaboration and connection. For Bay Area–based employees, this role requires being in our San Mateo office at least three days a week. For remote employees, occasional travel to headquarters is expected for company-wide events and onsite gatherings.

Beware of job scam fraudsters! Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be a recruiter from Notable from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here https://www.notablehealth.com/contact.