AI Ops SME (Telecom Domain)
Thakral One Solutions · Bengaluru · onsite · Posted 62d ago
Undisclosed8–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
As an AI Ops SME (Telecom Domain), you will design and implement intelligent operations solutions across telecom networks, enabling autonomous and selfhealing network operations. You will focus on building AIOps, observability, event correlation, ITSM integration, predictive analytics, and automated remediation capabilities, working across RAN, Core, Transport, OSS, NMS/EMS, and service assurance platforms.
What Youll Do and How Youll Succeed AIOps Architecture Solution Design
- Design and implement endtoend AIOps solutions for telecom networks.
- Define observability architecture across logs, metrics, traces, and events.
- Evaluate and implement modern AIOps, GenAI, and agentic AI solutions.
Observability Event Management
- Design and optimise observability frameworks across RAN, Core, Transport, and multivendor environments.
- Develop alarm and event management strategies (collection, enrichment, deduplication, suppression, correlation).
- Improve operational visibility through intelligent monitoring and predictive insights.
AI/MLDriven Operations
- Build and configure MLbased anomaly detection and event correlation models.
- Develop predictive maintenance and RCA capabilities to reduce service disruptions.
- Continuously tune AI/ML models and correlation rules for accuracy and efficiency.
Automation Autonomous Networks
- Design and implement closedloop automation and selfhealing workflows.
- Drive automation initiatives aligned with TM Forum Autonomous Network maturity models.
- Reduce manual intervention through automated fault detection, resolution, and service restoration.
ITSM OSS Integration
- Integrate AIOps platforms with EMS/NMS, OSS, inventory, and assurance systems.
- Design integrations with ServiceNow, BMC Remedy, and other ITSM platforms.
- Enable automated incident creation, ticket enrichment, intelligent assignment, and workflow orchestration.
Production Support Continuous Improvement
- Support production AIOps environments through model tuning and rule optimisation.
- Collaborate with NOC and support teams to improve incident management effectiveness.
- Drive continuous service improvement through analytics, automation, and insights.
Presales Customer Engagement
- Support presales activities including solution design, workshops, demos, and PoCs.
- Contribute to RFP/RFI responses and technical proposals.
- Engage with customer stakeholders to articulate business value and operational benefits.
Experience
- You have 812 years of experience in Telecom Operations, OSS, Service Assurance, Network Monitoring, or AIOps.
- You have strong understanding of telecom domains (RAN, Core, Transport, IP/MPLS).
- You have handson experience with observability platforms, event management, and monitoring solutions.
Technical Expertise
- You have implemented AIOps use cases (event correlation, anomaly detection, RCA, predictive maintenance, automated remediation).
- You are experienced with ITSM platforms (ServiceNow, BMC Remedy).
- You have integrated OSS, EMS/NMS, and ITSM platforms using APIs, REST, and streaming technologies.
- You are familiar with automation frameworks, orchestration platforms, and workflow automation tools.
Ways of Working
- You communicate effectively with stakeholders and present solutions confidently.
- You are proactive in problemsolving and continuous improvement.
- You thrive in customerfacing consulting and presales engagements.
Preferred Qualifications
- Experience with TM Forum Autonomous Networks framework.
- Exposure to GenAI, agentic AI, and AIpowered operations platforms.
- Certifications in AIOps, ITSM, Cloud, Telecom OSS, or Automation technologies.
Sourced from naukri
Skills
Customer EngagementAutomationitsmIncident ManagementAIOpsapisArticulatecorrelationintegrationsAnalyticsML modelsAnomaly DetectionITSM platformscloudArchitecturemaintenanceMPLSAi SolutionsEvent ManagementArtificial IntelligenceMachine Learning
About Thakral One Solutions
Thakral One Solutions
IT Services & Consulting
751
employees
1997
29 years old
Singapore
Singapore
₹7.9L PA avg
Avg at Thakral One Solutions
About
Thakral One Solutions specializes in technology consulting and services, focusing on business applications, banking solutions, and data analytics across multiple regions.
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IT Services & Consulting
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