AI Engineer

Job Summary

As an Automation AI Engineer, you will build, maintain, and extend Radancy s portfolio of AI agents and automation solutions. This is a hands-on delivery role: you take agent concepts and integration requirements from architecture into working, production-grade solutions.

What does a great AI Engineer do

• Build and maintain AI agents in Microsoft Copilot Studio (and Agent Builder), configuring instructions, knowledge sources, actions/tools, and generative orchestration
• Develop and maintain integrations and custom connectors that ground agents in, and act on, internal and third-party systems, via Power Automate, custom connectors (classic MCP), MS Graph, REST/APIs, and backing services (e.g. BigQuery, Cloud Functions, or other cloud/on-prem endpoints as needed)
• Curate and ground agents on knowledge sources so answers are accurate, scoped, and traceable to their source
• Extend existing production agents with new capabilities, data sources, and integrations while preserving reliability and backward compatibility
• Follow the established deployment workflow, using version control in Git and CI/CD via GitHub Actions, and help keep pipelines and environments healthy
• Test, debug, and monitor agents across environments; investigate failures and regressions and drive them to resolution
• Write and maintain clear technical documentation for the agents and integrations you build
• Contribute to architectural standards and best practices as a practitioner, surfacing what works and what doesn t from day-to-day delivery
• Provide hands-on support to citizen developers building their own agents and automations, and help triage the issues they run into
• Adhere to security and governance standards (environment separation, access controls, secret handling, documentation)

Qualifications

• 3+ years in software development, systems integration, or automation engineering, with a track record of shipping working solutions independently
• 2+ years of real coding experience in at least one general-purpose language, comfortable reading, writing, and debugging code, not exclusively low-code/no-code
• Working proficiency with Git and a solid grasp of the application lifecycle (branching, environments, testing, deployment)
• Hands-on experience with the Microsoft Power Platform (Power Automate) or a comparable automation/orchestration platform (e.g. n8n), and a willingness to go deep on Copilot Studio
• Solid grasp of integration standards (classic REST APIs and AI-native MCP), including the auth patterns that come with them (OAuth2, service principals / app registrations, API keys)
• Prior hands-on use of an AI assistant (Claude, GitHub Copilot, M365 Copilot, or equivalent) in real work, including grounding agents on knowledge and a mindset for judging output quality

Company Values

• Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what s new and next while valuing every voice on our team. Together, we re shaping the future and leading the industry forward.
• Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people s lives and inspires our team to advance technology with purpose.
• Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
• Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.