AI Enablement Specialist

Key Skills: Training & Development, AI Artificial intelligence, AI Training, Content Creation, AI Trainer, IT training, L&D (Learning & Development), Open AI, Claude Code, Snowflake, Chatgpt

Roles and Responsibilities:

• Design and deliver onboarding, workshops, office hours, and ongoing training for enterprise AI tools and approved use cases.
• Build role-based enablement assets including quick-start guides, prompt libraries, job aids, FAQs, and short-form training content.
• Create reusable automation patterns, prompt templates, and Claude skills that standardize recurring business workflows.
• Support connected workflows and integrations across Salesforce, Box, Slack, and Snowflake using approved connectors and access controls.
• Track adoption, reuse, support trends, and user feedback; refine enablement content and escalate governance or access issues as needed.

Skills Required:

• 10+ years of experience overall, including at least 3 years in IT training, technical enablement, or end-user technology support.
• Hands-on experience with enterprise AI tools such as Claude and ChatGPT/OpenAI in a training or enablement context.
• Strong prompt engineering and automation design experience with reusable templates, skills, or workflow patterns.
• Ability to translate AI concepts and policy requirements into clear, non-technical guidance for end users.
• Experience with technical training, instructional design, documentation, and support for scalable user adoption.

Good to Have:

• Salesforce Agentforce, Data Cloud, Box AI, Snowflake Cortex, Okta, responsible AI, or information security program experience.

Education: Bachelor's degree or equivalent practical experience in training, enablement, instructional design, or a related field.

Note:
Night shift 8:30 PM to 5:30 AM IST
Immediate joiners preferred