AI Enablement Engineer

ABOUT THE ROLE

Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companie.

Internally, we believe the companies that win the next decade will be the ones that turn AI from a tool into a multiplier - embedded into how every team works, not just shipped as a product feature.

We're looking for an AI Enablement Engineer to make this the reality at Taktile. This is a high-leverage, internal-facing engineering role: you won't be building features for our customers, you'll be building the tools, integrations, and workflows that make every Taktilian faster and better at their job - from engineers shipping code, to GTM teams responding to customers, to operations closing the books.

You'll be the first hire dedicated to this mission, working closely with team leads across the company to identify, build, and scale the AI workflows with the biggest impact. Taktile is a hybrid company.

This role requires working at least 3 days per week from one of our offices in Berlin, Iasi, or London.

WHAT YOU’LL DO

• Find the highest-leverage workflows. Embed with teams across Engineering, GTM, Customer Success, Finance, and Operations to identify where AI can remove the most friction.

• Build internal tools and agents end-to-end that wire Taktile's SaaS stack (HubSpot, Notion, Linear, Gong) into our engineers' and operators' daily workflows. Own scope, design, implementation, rollout, and iteration.

• Evolve AI architecture based on internal customer needs and tangible, measurable improvements.

• Drive adoption, not just deployment. Run hands-on workshops, pair sessions, and office hours to teach teams how to actually use what you ship. Measure success in real adoption and time saved, not features delivered.

• Partner with Security and IT on governance. Apply least-privilege principles from day one. Build the guardrails, access scoping, and audit trails that let us move fast on AI without exposing customer data or production systems.

• Stay on the frontier. Know when new tools and models release, which ones are worth experimenting with, and bring the best of it back into the business.

REQUIREMENTS

• 3+ years of professional software engineering experience, with a track record of shipping production systems end-to-end.

• Production-grade coding ability in Python in cloud-native environment.

• Hands-on experience building with modern LLM tooling - agent frameworks, tool use, prompt engineering, MCP, evals. You've shipped something real, not just experimented in a notebook.

• Strong SaaS API integration experience - REST, webhooks, OAuth, idempotency, the messy realities of stitching real systems together.

• Exceptional communication and stakeholder skills with technical and non-technical operators alike.

• A bias for adoption over abstraction. You measure your work by who's using it next week, not by how elegant the architecture is.

• Fluent English, both written and spoken.

IDEAL, BUT NOT REQUIRED

• Prior experience in a technical enablement, internal tools, DX, or platform engineering role.

• Experience integrating unstructured data into AI workflows.

• Familiarity with AI governance and data classification in a regulated industry.

• You've run workshops or internal trainings and enjoy doing them.

OUR STACK

• AI: Claude

• Programming Language: Python

• Data Platform: AWS, Snowflake, dbt, Terraform

• Internal Tools: Notion, Linear, HubSpot, Gong, Ramp

ABOUT US

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.

With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.

Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.

With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.

 

About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.

Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.

How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.

Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).

Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.

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Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.

International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.

By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.