BENGALURU · FULLTIME
AI Data Analyst
Glean
Bengaluru · onsite · Posted 4d ago
Sourced from
Undisclosed3–5 yrsfulltimeBengaluru
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Glean is seeking an AI Data Analyst to help power the human evaluation system behind Glean's AI product quality. This role sits at the centre of response quality, competitive benchmarking, and release readiness. You will evaluate AI outputs, label and categorize failure modes, maintain high-quality benchmark data, and help ensure the datasets and evals we rely on are realistic, consistent, and tied to measurable product quality lift. This is a highly cross-functional role. You will work closely with QA, Engineering, Product, and the evals team to convert ambiguous quality issues into structured data, actionable feedback, and repeatable quality signals.
Responsibilities
- Run ongoing human labeling for priority AI workflows, including response quality, task success, MCP and tool use, end-to-end Cowork-style workflows.
- Triage bad-query reports, downvotes, escalations, and routed quality issues; categorize failure modes and feed clean analysis back to partner teams.
- Perform qualitative analysis to identify recurring patterns such as hallucinations, retrieval failures, tool-use issues, weak grounding, and poor workflow completion.
- Follow and improve labeling guidelines and rubrics so judgments are consistent, realistic, and useful for model and product improvement.
- Maintain high-quality labeled datasets, golden sets, and regression slices; monitor coverage, drift, leakage, and difficulty distribution.
- Participate in calibration exercises with human graders and validate LLM-as-a-judge outputs against human labels to improve consistency and judge quality.
- Partner with engineers, PMs, QA, and eval owners on pre/post-change quality reads, benchmark updates, and release-readiness decisions.
- Contribute to recurring quality reporting by surfacing top failure modes, coverage gaps, quality shifts, and actionable recommendations.
- 3-5 years of experience in data labeling, data analysis, QA, or a related field.
- Strong analytical judgment and attention to detail, with the ability to apply nuanced rubrics consistently.
- Experience evaluating AI-generated outputs or working with NLP, search, recommendation, or other ML systems.
- Familiarity with structured qualitative analysis, basic SQL/data retrieval, and spreadsheet-based workflows.
- Clear written and verbal communication skills, with the ability to explain findings to both technical and non-technical audiences.
- Ability to work independently in ambiguous, fast-moving environments and collaborate effectively across functions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
GithubCraftdata retrievalapisdata privacydata analystdata protectionCcpaGdprNatural Language ProcessingLarge Language Models (LLMs)Embedded SystemsOnboardingData LabelingBloombergCommunication SkillsEquitydata analysisAi PlatformarbitrationMicrosoft TeamsArtificial IntelligenceMachine Learning
Section · Company
About Glean
Glean
Software Product
None
GB
₹31L PA avg
Avg at Glean
About
Glean is an AI platform in the tech industry that streamlines enterprise data retrieval, improving knowledge access and operational efficiency for organizations.
Industries
EdTechEducationE-LearningSoftware
Employee ratings
3 reviews
3.1/ 5
Culture
3.7
Career growth
3.7
Work-life
3.7
Employees rate it well for
Company Culture31Job Security31
Find them on