AI Architect Developer Amazon Connect
Capgemini · Hyderabad · onsite · Posted 41d ago
Undisclosed12–17 yrsfulltimeSourced from
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About this role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations
Your Role
- Design, develop, and implement AI-powered solutions within Amazon Connect.
- Build and customize Amazon Connect applications and integrations.
- Develop Agentic AI, Conversational AI, and Generative AI solutions.
- Design and implement RAG (Retrieval-Augmented Generation) and LLM-based applications.
- Integrate AWS AI/ML services with enterprise applications and APIs.
- Develop serverless and microservices-based architectures using AWS services.Ensure secure, scalable, and governed AI architectures aligned with enterprise standards.
- Collaborate on contact center modernization and customer experience transformation initiatives.
- Improve customer self-service capabilities through AI automation.
- Enhance agent productivity using AI-powered tools and workflows.
- Drive innovation by leveraging Generative AI and Agentic AI capabilities.
Your Profile
- Total 12 years of experience in AWS and cloud-native development.
- Strong expertise in Amazon Connect, Bedrock, Generative AI, Agentic AI, RAG, and LLM-based solutions.
- Proficient in Python, Node.js, AWS Lambda, APIs, and microservices.
- Experienced in designing secure, scalable, and enterprise-grade AI architectures.
- Passionate about leveraging AI to improve customer experience, self-service, and operational efficiency.
What you''ll love about working here
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Skills
Aws LambdaCustomer ExperienceAutomationBedrockAmazon connectcontact centerapisAws Servicesamazon web servicesenterprise applicationsai automationintegrationsLarge Language Models (LLMs)Conversational AiJavascriptcloudMicroservicesGenerative AiArtificial IntelligenceMachine Learning
About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
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Culture
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Work-life
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