AI Agent Engineer

AI Agent Engineer

Location: Mumbai (1 position) , Chennai (2 positions)
Experience: 5+ years

Blue Machines builds production Voice AI for Indias largest enterprises - millions of live conversations in Hindi, Hinglish, and regional languages. You design, build, integrate, and debug the AI agent end-to-end. You are delivery for your agent, not a partner handing off to it.

Youll Own

- Conversation design, prompts, guardrails, and tool-calling logic

- Basic integrations (webhooks, CRM writes, callbacks) your agent depends on

- Debugging: given a bad call, prove whether its prompt, platform, or data - not guess

- Evaluation and iteration: hallucination rate, completion rate, latency, cost

- Experiments on your own agents funnel (opening line, retry cadence, sequencing) with a defined success metric

- Client-facing calls on your agent: explain what broke, what youre doing about it, and set realistic timelines

Must Have

- 5+ years of experience, with hands-on work shipping an LLM/AI feature real users touched - chatbot, RAG, or agent (voice a plus, not required)

- Can read a log or trace and reason whether an issue is prompt, platform, or data

- Comfortable pulling your own data in SQL, Sheets, or Python

- Fluent English and Hindi

- Willing to travel for client workshops and live-call reviews

- Comfortable in front of clients - can explain a technical issue in plain terms and manage expectations without

becoming defensive

Good to Have

- Tamil, Telugu, Kannada, Malayalam, Marathi, or Gujarati

- BFSI/lending exposure

Non-Ideal Fit

- Ship-and-forget builders uninterested in monitoring or RCA

- Spec-writers who dont build

Process

Screen live take-home (build + deploy a working voice agent) deep-dive on what you built final

conversation. The take-home is the real gate on voice-specific skill - not the resume.