AI Activation Strategist - Client Management

AI Activation Strategist
Chennai, India

At Vendasta, were leading the AI revolution from right here in Saskatoon-and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers-and keep them. Were proud to share that Vendasta has officially been named one of Canadas Most Admired Corporate Cultures for 2025!

About the Job

The mission of the AI Activation Strategist is to act as the primary architect and partner for clients, transforming business needs into functional AI-driven solutions within the Vendasta ecosystem. The incumbent of this role demonstrates a full-stack service mindset, deep AI fluency, and consultative communication skills, and will be responsible for end-to-end client scoping, workflow validation and setup, and post-delivery AI optimization. The successful candidate will also leverage AI technologies to streamline execution, identify insights, and drive innovation across their responsibilities.

Your Impact

As a AI Activation Strategist, youll work with clients, Senior Specialists, and AI Workflow Architects to:

• Consult with clients to deeply understand their business objectives and identify opportunities for AI integration
  
• Act as the single point of contact for clients, eliminating internal hand-offs between departments
  
• Design tailored AI solutions based on available Vendasta AI technologies (e.g., Rep AI, Content AI)
  
• Set up and fine-tune AI tools behind the scenes so they run smoothly for the client
  
• Demo and showcase the finished AI solution to the client for final approval
  
• Train clients on the solution to ensure self-sufficiency and long-term adoption
  
• Partner with Senior Specialists or AI Workflow Architects on more complex, technical customizations
  
• Check in on performance over time and make adjustments to keep results strong
  

What You Bring to the Table

The ideal candidate is a strong communicator who can translate complex ideas into clear, practical value for small business clients. Youre comfortable owning a client relationship end-to-end-from initial scoping conversations through training and ongoing support-and you bring a consultative, service-first mindset to everything you do. You have 2+ years of experience in Client Success, Implementation, Technical Consulting, or a related field, preferably within a SaaS or technology environment. AI comfort is expected-you should be excited to work with AI tools day-to-day-but deep technical expertise isnt required; well train you on the specifics. A Bachelors degree in Business, Communications, Information Technology, or a related field is preferred.

About Vendasta
We help businesses get more customers. And keep them. We re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you ll enjoy:

• Competitive health benefits, flex time, and annual work-from-anywhere options
• Equity opportunities and a chance to directly shape our AI future
• A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
• A place where building AI isn t just a buzzword, it s the core of everything we do
  
  

Perks:

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices. Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. We re driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, you ll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us.

Discover your potential. Build something that matters.

Help us lead the AI revolution from right here in Chennai.