AGM - Product Delivery Owner Vi App

Role:

Product Delivery Owner - Vi App

Role ID:

22003202

Designation:

AGM - Product Delivery Owner Vi App

Band:

M2

Function:

Digital

Sub-Function:

Consumer Digital Delivery

Reports To:

Product Delivery Manager- Vi App

No. of Direct Reports

Location Type:

COR

About Vi

Vodafone Idea Limited (Vi) is one of India's leading telecom service providers, formed through the merger of two of India's much-loved brands, Vodafone and Idea, and is a partnership between the Aditya Birla Group and Vodafone Group.

With over 200 million customers and a pan-India presence, Vi delivers seamless voice, data, and digital experiences through its robust 4G network and expanding 5G footprint. We are building a future-ready digital ecosystem powered by AI-led technologies, mobility solutions, and enterprise offerings-enabling individuals and businesses to stay connected, productive, and ready for tomorrow.

At Vi, customer-first innovation, network excellence, and digital transformation are at the core of everything we do.

Job Purpose

The Product Delivery Owner - Vi App drives end-to-end delivery of digital features and capabilities on the Vi App platform, owning roadmap execution, backlog prioritization, cross-functional delivery and release readiness to deliver seamless and resilient digital

Key Accountabilities

Technical / Functional

1. Digital Product Owner is responsible for driving business priorities and delivering capabilities to meet the aspiration of 100 mn digital monthly active users

2. Own end-to-end delivery of Vi app features - from backlog grooming and user story creation through to sprint release.

3. Responsible for independently driving and engaging partners on key propositions

4. Manage sprint cadences - daily scrums, sprint planning, and retrospectives - to maintain velocity and prevent delivery slippage.

5. Work closely with Marketing and Partnership teams to build user journeys and create curated experience offerings

6. Work with engineers, designers, digital marketers, analytics experts, user experience and visual designers to plan and deliver end-to-end solutions for product propositions

7. Drive TNPS improvement across journeys through continuous UX and funnel enhancements.

8. Coordinate with Consumer Marketing, CS, Digital IT, and external agencies for aligned and timely feature delivery.

Key Result Areas & accountabilities

1. Develop and define user stories/items and acceptance criteria from the feature and capability roadmap.

2. Responsible for landing pages, UI/UX and digital journey design, including active A/B testing.

3. Rank and prioritize items and add them to the team backlog for sprint development, conveying a clear vision of what needs to be built.

4. Work closely with Digital IT, other digital experts and external agencies to deliver initiatives across digital assets with end-to-end ownership.

KPIs: Delivery efficiencies, scope and time management of deliveries, and resilience of digital products.

Core Competencies

1. Strong knowledge and understanding of partnership ecosystems, UI/UX and analytics.

2.Servant-leader mindset.

3. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative, fast-paced environment.

4. Knowledge of Agile tools.

5.Good communication, MIS, MS Power Point and MS Excel skills.

6.Ability to work effectively with and lead cross-functional teams

Behavioural Skills and Competencies / Traits / Temperament

1. Accountability and Ownership - takes full end-to-end responsibility for Vi app delivery

2. Stakeholder Management - aligns partners, internal IT, and marketing stakeholders

3. Customer Focus - improves digital journeys to reduce friction and raise satisfaction

4. First-Time-Right Approach - ensures feature quality before every sprint release

5.Problem solving and First principles Thinking- applies first-principles thinking while solving problems

Job Specifications

Minimum Education Qualification :

MBA essential B.E./B.Tech or B.Sc. - Computer Science/IT as undergraduate preferred

Years of working experience :

Minimum 3 years total with at least 2 years in digital product delivery or software product management

Business Exposure :

Digital product companies, OTT/e-commerce platforms, FMCG, BFSI, or telecom. Hands-on digital product ownership, Agile squad delivery, and partner management.

Why Join Us

At Vi, you get the opportunity to work in a fast-evolving environment where your work creates impact at scale.

• Impact at Scale: Contribute to solutions that serve millions of customers across India
• Learn & Grow Continuously: Build capabilities in a dynamic, ever-evolving industry with exposure to cutting-edge technologies
• Own Your Work: Take on meaningful responsibilities with the freedom to innovate and make decisions
• Be Yourself: We believe in bringing your authentic self to work and creating an inclusive, collaborative culture where everyone thrives

We are proud to be a Great Place to Work (2024-25) certified organization and a BCWI award winner for three consecutive years, reflecting our commitment to an engaging and empowering employee experience.

Must have skill, Competencies, Knowledge, Experience, Technical / Professional Qualifications (deal breaker if missing)

1. App product management - end-to-end ownership of mobile app features

2. Agile/Scrum delivery - sprint management, backlog grooming, user story writing

3. MBA qualification

4. Minimum 2 years in mobile app product management or digital product delivery roles

Industries to look from :

Digital product companies, BFSI, CPG, OTT/e-commerce platforms, telecom - with demonstrated digital app product ownership

Interactions and Role Details

Internal Stakeholders

- Vi app Product Lead - Vi App (M3)

- Payments Product Delivery Lead (M3)

- Analytics & Martech

- Web & Neo

- BSS

- Consumer Marketing

- Prepaid, Postpaid, Enterprise

- Digital IT and engineering squads

- Customer Service and customer experience teams

External Stakeholders

- Development partners

- Partnership vendors

- Digital UX/UI and technology agencies

Primary Work Nature

Desk

Office-based product delivery - sprint management, partner coordination, and app performance monitoring.

Organisation Structure (Eg - MRD Head) To be populated by system

Version: v1.0 Draft

Last Updated on: 27 Oct 2026

Created by:

Approved by: [Pending - Manager + HRBP sign-off]