AGM IFM Operations

Sodexo Group

Founded in 1966 by Pierre Belon in Marseilles, France, Sodexo is the worldwide leader in Quality-of-Life services.

Over 40 years, we have developed unique expertise, backed by nearly 428,000 employees in 80 countries across the globe with consolidated revenue of 18 billion Euros. We are ranked the 18th largest employer worldwide.

Our experiences with our over 75 million customers every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance.

In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage, and deliver a unique array of On -site Services, Benefits & Rewards Services and Personal and Home Services for all our clients to improve the Quality of Life.

On-site Services

Sodexos comprehensive, integrated solutions cover a wide range of services in a variety of working and living environment. We contribute to enhancing employees well-being, optimizing work processes, and ensuring the proper functioning and safety of sites for companies, hospitals, university campuses, cocreational facilities and large worksites.

Sodexo On-site Services has a direct link to services in India back to 1966. With over 40,000 employees, Sodexo India is recognized as a strategic partner, by providing a range of Quality-of-Life Services for clients, their employees, and visitors in the corporate, education, healthcare, and remote sites segments. Delivering more than 40 different food and facilities management solutions across 1050+ sites and 800,000 consumers, Sodexo is a market leader in India in terms of revenue, consumers served, and employees retained.

www.sodexo.com .

Please refer to section on Onsite Services . There is no overlap with Benefits and Rewards or Personal / Home care services as those are separate entities. The role rests within Sodexo Onsite Services itself

Click here to Get on a tour of Sodexo Services \

Job Title : Assistant General ManagernTechnical Operations

Department : Hard Services / Facilities Management

Reporting To : Regional Vice President Operations

Employment Type : Full-Time

Position Summary

The AGM/GM Facility Technical Operations will lead hard services delivery, electro-mechanical infrastructure (MEP), engineering compliance, and asset life-cycle management across multi-site enterprise operations.

This role is responsible for ensuring 99.99% operational uptime of critical utilities, managing large technical operations teams, driving energy efficiency programs, and enforcing rigorous safety and operational standards.

Key Responsibilities

• Critical Operations: Oversee 24/7 maintenance operations for critical equipment, including HT/LT electrical panels, Transformers, DG sets, HVAC (Chillers, AHUs), UPS systems, BMS, Firefighting systems, STP/WTP, and plumbing networks.

• Asset & Lifecycle Management: Execute Planned Preventive Maintenance (PPM), Predictive Maintenance, and Corrective Action frameworks; ensure asset tracking and life-cycle optimization via CAFM/CMMS platforms.

• Energy Management & Sustainability: Design and monitor site-level energy conservation strategies, load management, power factor optimization, and green building standard compliances (LEED/IGBC).
• Vendor & Budget Management: Manage technical vendors, AMC contracts, spare parts inventory, and engineering SLAs. Prepare annual technical Opex/Capex budgets.
• EHS & Statutory Compliance: Ensure 100% adherence to national and local statutory compliances (Electrical Inspectorate, Pollution Control Board, Fire NOC, Pressure Vessel certifications) and internal health and safety standards.
• Crisis Management & Team Leadership: Lead emergency response protocols for critical utility failures; mentor, structure, and drive technical engineering teams across sites.

Qualifications & Requirements

• Education: B.Tech / B.E. in Electrical, Mechanical, or Electro-Mechanical Engineering from a recognized university.

• Experience: 16 years + of core technical operations experience (or equivalent military engineering tenure combined with corporate facilities management experience) handling high-density commercial assets, IT/ITeS parks, data centers, or large manufacturing facilities.