AGM/GM Pre-Sales & Sales Co-ordination

Role Overview

Responsible for supporting Business Development, Pre-Sales, Proposal Management and Sales

Coordination, with a strong focus on BPO opportunities and Government RFPs/Tenders.

Key Responsibilities

• Manage Pre-Sales activities including requirement understanding, solutioning and proposal

preparation.

• Draft Technical & Techno-Commercial Proposals, Presentations, SOWs and commercial

documents.

• Study and coordinate Government RFPs/Tenders, including eligibility, compliance, pre-bid

queries and bid submissions.

• Coordinate with Operations, Finance, HR, IT and other teams for proposal inputs and

costing.

• Support Sales team in lead/opportunity tracking, client meetings, presentations and

follow-ups.

• Maintain Sales MIS, opportunity pipeline and proposal/tender trackers.

• Research and identify relevant BPO/BPM opportunities across Government and Corporate

segments.

Required Skills

• 2+ years of Sales/Business Development experience in the BPO/BPM industry.

• Strong proposal drafting and business documentation skills.

• Hands-on experience in Government RFP/Tender preparation and submissions.

• Good understanding of BPO operations, FTE costing and commercial models.

• Excellent MS Word, Excel & PowerPoint skills.

• Strong communication, coordination, analytical and presentation skills.

• Ability to manage multiple opportunities and work within tight deadlines.