Agile Product Owner Advisor - HIH - Evernorth

ABOUT EVERNORTH:  Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t.  Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there.

Role Title:   Agile T echnical Product Owner Advisor    

Position Summary:   

The Technical Product Owner (TPO) owns all aspects of their technical products, leading business value creation and managing overall product health. The TPO understands business and technology   objectives ,   partners with the Business Product Owner (BPO) and   communicates the product vision and roadmap,   to   prioritize and translate needs into requirements to ensure that expected outcomes are achieved. This resource is also expected to act as   Scrum   Master.   

Job Description & Responsibilities:   

•   Collaborate with   BPOs & Business analysts (where applicable)   to   identify , understand, and capture the functional needs of product stakeholders and define non-functional requirements to ensure value is delivered. Help the team demo complete   work to product stakeholders. Own or contribute to the technical product roadmap.   

•   Communicate business needs, write definition-of-ready user stories, and incorporate architectural changes recommended by engineering. Maintain groomed backlog for business stakeholder priorities, ensuring the greatest value is delivered soonest. Actively   participate   in team retrospectives, finding ways for the team to improve.   

•   Leverages   agility tools ( e.g.   Jira) and implements strategies to   optimize   team performance and achieve overall department   objectives   ( e.g.   manage story aging, manage WIP, epic size/throughput, etc.).   

•   Ensure team's work creates iterative value ( e.g.   supports the completion of MVPs/Epics in concert with other teams). Plan delivery of iterative value with other TPOs and prioritize/groom backlog accordingly to ensure the highest level of quality. Manage unaddressed issues and   determine   resolutions.   

•   Owning Product Health Identify and monitor tech product health metrics ( e.g.   KPIs, defect trends,   compliance   and security) to ensure business outcomes. Ensure the recommended amount of team capacity is   utilized   for improving technical product health and driving down technical debt ( e.g.   integration and deployment of tooling, test automation, etc.).   

Experience Required:   

11-13 years of work experience  

5-8 years relevant experience   in a TPO/Scrum Master Role  

Worked in a   TPO /   Scrum Master role for a software development team diligently applying Scrum principles, practices, and theory   

Experience in Jira and Confluence  

Previous   coding experience preferred but not necessary   

Experience working in technology   (or in close engagement on   component   preferred   

Health care domain knowledge is a plus   

Direct relevant work experience developing API and   /   or data solutions, preferably experience with   healthcare   standards preferred, but not   required    

Experience and knowledge of the big data landscape ( e.g.   Databricks, Spark, Cloud-based storage/compute/network infrastructure as well as data processing solutions on AWS,   Azure   or GCP)   

Education and Training Required:   

• Bachelor's degree in related field or equivalent work experience   

•   Any   accredited   certification in Product Management   preferred, but not necessary   

Primary Skills:   

•   Experience writing user stories   

• Knowledge of user experience and solution design essential   

• High degree of comfort in fast-paced dynamic / ambiguous environment   

• Ability to balance technical knowledge with business possibility and acumen   

•   Ability to work cross functionally with   End-Users, Business Product, Engineering, Other Enterprise Shared services teams  

•   Passionate stakeholder advocate with ability to   identify   and meet customer needs within agile framework   

Additional Skills:   

•   Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.   

• Experience in Microsoft Office  

Leveraging AI efficiency tools (CoPilot, Cursor   etc ) with everyday tasks    

• Agile requirement tools (JIRA, Rally, etc.)   

• Collaboration tools ( Teams , Slack, Confluence, etc.)   

• Diagramming and drawing tools (Visio, etc.)   

Applicable experience of technologies used by engineering teams,   i.e.   API, ETL, SQL, Python, Databricks, AWS, Json   

Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.