Agile Coach - (NPW)
Milestone Technologies · Kochi · onsite · Posted 43d ago
Undisclosed8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
ROLE PURPOSE
Own training and enablement across the entire programme, and act as the offshore agile coaching anchor. The role designs and delivers persona-based learning for a heterogeneous audience - from engineering teams to corporate functions - with training intensity that scales by wave complexity, and supports the broader OCM effort in partnership with the onshore OCM Lead and Agile Coach.
KEY RESPONSIBILITIES
- Design the end-to-end training strategy and curriculum for Jira Cloud and Confluence Cloud, segmented by persona: technical delivery teams (developers, QA, RTEs, Scrum Masters, product owners, architects) and non-technical functional teams (corporate functions, PMO, commercial, operations).
- Scale training intensity to the wave model: self-serve and standard assets for Wave 1 (lower complexity), wave-specific guided training for Wave 2, and role-based, customized, hands-on preparation for Wave 3 (complex/integrated projects).
- Build and maintain the enablement library: quick-start guides, job aids, how-to videos, onboarding modules, FAQs, and greenfield onboarding paths for users new to Jira/Confluence.
- Launch and nurture Communities of Practice and champion networks; run Lunch & Learn sessions, workshops, and office hours across US, EU, and APAC time zones on a predictable calendar.
- As offshore agile coach, reinforce SAFe-aligned ways of working in the new environment - backlog hygiene, boards, PI planning artifacts, ART dashboards - in coordination with the onshore Agile Coach.
- Embed AI-capability content (developed with the Senior AI Engineer) into curricula so AI adoption is trained as part of normal ways of working, not as a separate initiative.
- Track training completion, satisfaction, and post-training usage; feed insights to the OCM Lead and programme reporting.
REQUIRED QUALIFICATIONS & EXPERIENCE
- 8+ years across Atlassian administration/SME work and enterprise training or enablement leadership; deep hands-on Jira and Confluence knowledge (cloud experience strongly preferred).
- Proven design and delivery of persona-based training programmes for global, multi-time-zone audiences at enterprise scale.
- Agile coaching credibility: SAFe (SPC/RTE), Scrum Alliance, or equivalent certification, with practical coaching experience.
- Strong content-development craft across written, video, and live formats; comfort with LMS and content tooling.
- Facilitation excellence in both technical and non-technical rooms.
PREFERRED
- Prior enablement work on a Data Center-to-Cloud (or equivalent platform) migration.
- Experience partnering with formal OCM functions and communications teams.
- Familiarity with adoption analytics and sentiment measurement.
ENGAGEMENT MODEL
This is a time-and-materials staff augmentation position. The individual operates as a member of Clients programme organization; the direction, prioritization, and acceptance of work rest with Client. Milestone provides qualified professionals and delivery oversight support; migration execution, platform ownership, tooling decisions, and programme outcomes remain with Client.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
QAAgileScrumCraftAtlassianlmsConfluenceai engineerAgile CoachingAnalyticsJira AtlassiancloudOnboardingoperationsAdministrationArtificial Intelligence
About Milestone Technologies
Milestone Technologies
IT Services & Consulting
1001-5000
employees
1997
29 years old
Fremont, California
United States
About
An IT services firm focusing on enhancing technology frameworks and enabling digital transformation for diverse industries like tech, media, and healthcare.
Industries
IT Services & Consulting
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103 reviews
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