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    Job · 16957444

    CHENNAI · FULLTIME

    Agentic AI Developer

    Sutherland Global Services logo

    Sutherland Global Services

    Chennai · onsite · Posted 41d ago

    Sourced fromFoundit
    Not disclosed3–5 yrsfulltimeChennai

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    Section · 01

    About this role

    Job Description

    Role Summary

    Develop, test, and deploy AI agents that automate regulated and semi-regulated business processes using AWS Bedrock. Build and maintain document-processing pipelines that extract structured information from enterprise documents and integrate it into AI-driven workflows, helping replace manual processes with intelligent automation.

    Key Responsibilities

    Agent Development

    • Develop AI agents on AWS Bedrock (Amazon Nova and other foundation models) for document generation, data validation, and case intake use cases.
    • Implement business logic using AWS Fargate following established service patterns (e.g., email-triggered and chatbot-triggered workflows).
    • Integrate AI services with Microsoft Graph API for Microsoft Teams messaging, file handling, and delivery of agent outputs.
    • Develop and maintain prompts, agent configurations, and guardrails to ensure reliable and compliant AI behavior.
    • Perform unit and integration testing to validate agent accuracy, performance, and response quality.
    • Troubleshoot, optimize, and enhance AI agent workflows based on testing results and user feedback.
    • Collaborate with solution architects, QA teams, and business stakeholders to deliver production-ready AI solutions.

    Document Processing

    • Develop and maintain document-processing services using AWS Fargate.
    • Build extraction pipelines for structured and semi-structured documents using OCR and Intelligent Document Processing (IDP) technologies.
    • Integrate third-party document extraction tools into AI workflows.
    • Support validation and quality improvements of extracted data to meet business and audit requirements.
    • Optimize document extraction accuracy through testing and continuous improvements.
    • Assist in deploying document-processing services into production environments.

    Qualifications

    Required Experience

    • 3–5 years of software development experience, with at least 1–2 years developing Generative AI or LLM-based applications.
    • Hands-on experience with Python and REST API development.
    • Working knowledge of AWS services, preferably AWS Bedrock, Lambda, ECS/Fargate, SQS, SNS, or similar cloud-native services.
    • Experience with prompt engineering, Retrieval-Augmented Generation (RAG), AI agent frameworks, or LLM orchestration tools.
    • Experience building integrations using APIs such as Microsoft Graph API or similar enterprise platforms.
    • 2+ years of experience with document processing, OCR, or Intelligent Document Processing solutions such as AWS Textract, Azure Document Intelligence, or equivalent.
    • Familiarity with event-driven application architecture and microservices.
    • Experience using Git, CI/CD pipelines, and Agile development methodologies.

    Preferred Qualifications

    • Experience with financial services, insurance, healthcare, or other regulated industries.
    • Familiarity with AI evaluation, prompt optimization, and model monitoring.
    • Exposure to vector databases and semantic search technologies.
    • Understanding of AI governance, responsible AI principles, and security best practices.
    • Experience working with Docker and containerized applications.
    • Exposure to enterprise chatbot or conversational AI solutions.

    Key Competencies

    • Strong analytical and problem-solving skills.
    • Ability to build scalable and maintainable AI solutions.
    • Effective collaboration and communication skills.
    • Attention to quality, security, and compliance.
    • Continuous learning mindset with interest in emerging AI technologies.

    Sourced from foundit

    Section · 02

    Skills

    DockerRest Api DevelopmentPrompt Engineeringaws bedrockDocument ProcessingAWS TextractAzure Document IntelligenceAgile Development MethodologiesLLM-based applicationsGraph APIAWS FargateAI agent frameworksPythonOCRGenerative AiGIT

    Section · Company

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

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