Agentforce Lead developer/ Architect

Greetings from Cognizant,

We are hiring for multiple Agentforce Lead developers/ Architects across our PAN India locations.

Job Summary : As a Technology Architect / Lead you will be instrumental in designing and implementing advanced solutions using Salesforce Einstein technologies. Your expertise will drive innovation and efficiency enhancing our service and sales cloud capabilities. You will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing significantly to our companys growth and societal impact.

Experience : 7- 13 years

Required Skills

Technical Skills: Einstein Prediction Builder Einstein Next Best Action Einstein Discovery Service Cloud Einstein Sales Cloud Einstein Domain Skills:

Responsibilities : - Lead the design and architecture of solutions utilizing Einstein Prediction Builder to enhance predictive analytics capabilities - Oversee the implementation of Einstein Next Best Action to optimize customer interactions and improve decision-making processes -

Provide expertise in Einstein Discovery to uncover insights and drive data-driven strategies across various business units - Collaborate with stakeholders to integrate Service Cloud Einstein ensuring improved customer service and support experiences - Drive the adoption of Sales Cloud Einstein to boost sales efficiency and effectiveness through intelligent insights - Coordinate with cross-functional teams to ensure seamless integration of Einstein technologies within existing systems - Develop and maintain architectural documentation to support ongoing system enhancements and scalability - Monitor system performance and provide recommendations for optimization and improvement - Facilitate workshops and training sessions to educate teams on the capabilities and benefits of Einstein technologies -

Ensure compliance with industry standards and best practices in technology architecture and implementation - Support the hybrid work model by leveraging digital collaboration tools for effective communication and project management - Contribute to the companys purpose by driving technological advancements that positively impact society - Utilize program management skills to oversee project timelines and deliverables ensuring successful outcomes. Qualifications - - Possess extensive experience in Salesforce Einstein technologies including Prediction Builder Next Best Action Discovery Service Cloud and Sales Cloud - Demonstrate strong analytical skills to interpret data and provide actionable insights -

Exhibit excellent communication skills to collaborate effectively with diverse teams - Have a solid understanding of program management principles and practices - Show proficiency in designing scalable and efficient technology architectures - Be adept at problem-solving and troubleshooting complex technical issues - Display a commitment to continuous learning and staying updated with emerging technologies.

Job Location : Anywhere in INDIA - Cognizant locations