Agency Manager-Niva Bupa Health Insurance Company

Role & responsibilities

• Build a quality Agency by focusing on quality of hire and skilling

Ensure adherence to all statutory and compliance requirements

A. Achievement of Business Plans

1. Ability to manage all the parameters of their business:

• Recruitment
• Activation
• Premium Collection
• Case Rate and Case count
• Persistency

2. Ensure that the Agents are engaged, motivated and productive by forging a strong relationship.

3. Ensure that Agents are constantly inducted, activated and productive.

4. Drive the incentive schemes to ensure that the Agents income exceeds benchmark

5. Drive the R&R schemes floated by HO, ZO and branch

6. Support the Agents in liaison with the HO for addressing their requirements/ concerns

7. Being fully compliant to all the norms laid down by the regulators and the company

8. Manage channel conflicts in the team

9. Goal setting of all Agents in the team

10.Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

11. Regular Field observation and Demonstration with the agency force

12. Regular Agent visit