Aftersales Parts & Service Engineering

Job Description Aftersales Parts Catalog Engineer

Automotive Domain Aftersales / Service Engineering

Position: Aftersales Parts Catalog Engineer
Department: Aftersales – Parts & Service Engineering
Industry: Automotive / Automobile
Experience: 2–5 Years (adjustable based on requirement)

Job Purpose

Responsible for developing, maintaining and updating automotive spare parts catalogues, ensuring accurate parts identification, illustrations, part numbers and vehicle applicability for aftersales and service operations.

Key Responsibilities

1. Develop and maintain Electronic Parts Catalogues (EPC) for automotive vehicles.
2. Identify serviceable spare parts using Engineering BOM (EBOM), Service BOM (SBOM) and vehicle data.
3. Analyze 2D engineering drawings, 3D CAD models and product structures to identify individual components.
4. Create and update spare parts information, part numbers, descriptions and illustrations.
5. Perform parts interchangeability, supersession and applicability checks.
6. Analyze Engineering Change Notices (ECN) and assess their impact on aftersales spare parts.
7. Define serviceable parts based on vehicle repair and replacement requirements.
8. Maintain parts catalogue accuracy, including VIN applicability, model variants and component details.
9. Coordinate with Design, Manufacturing, Engineering and Aftersales teams.
10. Resolve dealer and internal customer queries related to spare parts identification.