After Sales Specialist or Customer Service @Vashi

Greetings from Homebazaar.com

Who are we?

Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 750+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2022 -23. With these achievements under our wings, we also have

expanded to new horizons, we are currently operational in 12+ metro cities across India.

For more details please visit our company website: www.homebazaar.com

What is our requirement?

Role: After Sales Specialist / Customer Services

Job Location: Vashi ( Navi Mumbai)

Experience: 2 year to 8 years

Weekly Off: 6 Days working (2nd & 4th Saturday Off)

Benefits : Yearly Increments

Roles & Responsibilities:

* Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.

* Identifies customer needs by referring to case notes and examining each as a specific case.

* Enhance overall customer experience by coordinating and following up with internal and external customers.

* Provides customers with information that is specialized and communicated in a warm empathetic manner.

* Gathers all necessary information to update the database.

* Escalates issues to senior levels, based on complaints or concerns.

* Explains company policies to customers.

* Performs other duties as assigned.

Desired Candidate Profile:

* Good communication skills.

* Good Exposure to Microsoft Excel is a must.

* Good experience in internal coordination within the team & other required departments.

* Should have a positive attitude & should be confident to accept new challenges.

Why Join Us?

* Excellent Inputs & Real Time Support given by management to achieve realistic targets

* Pre-generated quality leads provided by the Homebazaar.com

* Professional development & career advancement opportunities within the Homebazaar.com

* Young & Vibrant work Culture.

* Reimbursement of fixed travelling & actual mobile expenses.

What we give you?

* Fixed Salary + yearly Increment (Performance Based)

Interested candidates can share their resume on [email removed] or contact on [phone removed].