After Sales - PCF Calling (Post Sales Customer Follow-up) @ Vashi
Home Bazaar Services · Mumbai · onsite · Posted 56d ago
About a minute. You'll make an account on the way through.
About this role
Greetings from Homebazaar.com....!
Enclosed is the company profile and detailed JD for your reference.
Who are we?
Home Bazaar Services Pvt Ltd is the leading Property Advisor in India which has tuned and upgraded with each and every scratch of the real estate sector. With past experience and immense exposure to this service, we understand the needs of customers and strive hard to meet the same. With the help of the most experienced support system, Homebazaar.com has gone a long way to achieving success in a short span of time. We have also been awarded the best-winning property service company in Mumbai for the Quarter 2020 - 2022. Also have expanded our routes in Bangalore & Pune region.
We market our projects through our brand Homebazaar.com. For more details please visit our company website: www.homebazaar.com
Job Description.
- Educational Background: B. Com degree / Finance.
- Skills: Strong background in outbound calling.
- Location: Vashi
PCF Calling:
Key Responsibilities:
- Make outbound calls to customers after booking confirmation.
- Provide updates on project status, construction progress, and documentation.
- Coordinate with teams (sales, CRM) for customer queries.
- Assist customers with payment confirmation receipts and the status of payment complications.
- Handle customer concerns, complaints, and provide timely resolutions.
- Maintain 100% accurate records in CRM and other systems.
- Ensure customer satisfaction and build long-term relationships.
- Follow up for pending payments, agreements, and registration processes.
- Provide general customer support.
Interested candidates can share their resume on [email removed] or contact on [phone removed].
Sourced from naukri