Aerchain

Job Summary

Infosys is seeking a Technology Analyst/Lead to support the implementation and ongoing support of Aerchain, an AI-powered source-to-pay (S2P) procurement platform, for a client engagement. The role involves configuring the platform, assisting with requirements and testing, and providing day-to-day functional support, working closely with a Team Lead/Technology Lead.

Locations: Bangalore, Pune, Chennai, Mysore and Jaipur

Experience: 3 to 11 years

Key Responsibilities

• Configure Aerchain modules (sourcing, RFx/auctions, supplier management, contract lifecycle, invoicing) based on approved requirements
• Support business analysts/leads in gathering and documenting functional requirements from client stakeholders
• Execute test cases, support UAT cycles, and log/track defects to closure
• Triage and resolve support tickets within defined SLAs; escalate complex issues appropriately
• Coordinate with client-side users and internal teams to clarify requirements and provide status updates
• Prepare and maintain process documentation, configuration guides, and knowledge base articles
• Support data validation and integration checks between Aerchain and connected ERP/finance systems
• Participate in daily stand-ups and sprint/status reviews, flagging risks or blockers early

Technology Stack

• Platform: Aerchain (Source-to-Pay / Procurement SaaS) Sourcing, RFx & Auctions, Contract Lifecycle Management, Invoice Processing, Spend Analytics, Supplier Management
• Integration & APIs: REST APIs, Webhooks, Postman (for API testing)
• Database & Querying: SQL (MySQL / PostgreSQL / SQL Server)
• ERP Systems (integration exposure): SAP, Oracle, Coupa, Ariba
• Ticketing & Collaboration: JIRA, ServiceNow, Confluence
• Productivity & Reporting: MS Excel (advanced), MS Office Suite; Power BI / Tableau (good to have)
• Cloud (good to have): AWS or Azure basic familiarity with cloud-hosted SaaS environments
• Methodology: Agile / Scrum delivery framework

Required Skills & Experience

• Exposure to procurement or source-to-pay (S2P) processes (sourcing, contracts, invoicing, supplier management)
• Experience configuring or supporting SaaS/enterprise applications
• Working knowledge of SQL for data queries and validation
• Basic understanding of APIs/integrations between systems
• Proficiency in MS Excel for reporting, reconciliation, and data analysis
• Strong verbal and written communication skills for client-facing coordination

Good-to-Have Skills

• Hands-on experience with Aerchain or similar procurement platforms (Coupa, Ariba, Ivalua, JAGGAER)
• Exposure to ERP systems such as SAP or Oracle
• Procurement-related certifications (e.g., CIPS foundation level)
• Familiarity with Agile/Scrum delivery methods

Soft Skills

• Strong stakeholder management and interpersonal skills
• High sense of ownership and accountability for assigned tasks
• Adaptability to changing priorities and client needs
• Attention to detail and structured problem-solving approachRole & responsibilities

Preferred candidate profile