AEM Content Author
Innova ESI Private Limited · Bengaluru · onsite · Posted 1d ago
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About this role
Role: AEM Content Author
Location: Pan India
Experience: 6+ years
Immediate Joiners Only
Role Overview
We are seeking an experienced Senior Associate – AEM Content Author with strong expertise in Adobe Experience Manager, content operations, stakeholder management, project coordination, and website governance. The role is responsible for end-to-end content delivery, quality assurance, release coordination, risk management, and continuous improvement across enterprise digital platforms.
Key Responsibilities
AEM Content Authoring & CMS Management
Create, update, and maintain webpages based on business requirements, Word documents, Jira tickets, and stakeholder inputs.
Author content using AEM components, templates, MSM, Content Fragments, Experience Fragments, DAM assets, tagging, and Rich Text components.
Execute page rollouts, publishing, and content updates across Author, Preview, and Publish environments.
Ensure compliance with brand guidelines, content governance, and publishing standards.
Upload, manage, schedule, and publish content in AEM or other enterprise CMS platforms.
Quality Assurance, SEO & Accessibility
Perform component testing, content validation, debugging, and pre-publishing quality checks.
Review SEO elements including page titles, meta descriptions, keywords, and URL structure.
Validate accessibility, analytics implementation, functionality, and regression requirements.
Ensure images and digital assets are appropriate, optimized, and aligned with the content.
Technical Expertise
Demonstrate strong knowledge of AEM workflows, reports, replication, publishing processes, and MSM rollouts.
Possess knowledge of HTML, CSS, CRXDE Lite, and the AEM repository structure.
Troubleshoot authoring, component, workflow, and publishing issues using strong debugging and problem-solving skills.
Recommend suitable AEM templates, modules, and content structures based on marketing and business objectives.
Project, Client & Delivery Management
Coordinate end-to-end content delivery, releases, website launches, and production-readiness activities.
Collaborate with stakeholders, designers, approvers, Product, SEO, Analytics, QA, Development, Platform, and Deployment teams.
Knowledge of requirement clarification, project planning, effort estimation, priority management, and delivery tracking.
Monitor milestones, dependencies, risks, and blockers; develop mitigation plans and escalate issues when required.
Provide clear status updates, delivery reports, and risk assessments to clients and leadership.
Ensure adherence to agreed timelines, workflows, quality standards, and SLAs.
Leadership & Team Development
Mentor junior content authors and guide the team on AEM, SEO, accessibility, QA, and publishing best practices.
Conduct onboarding, knowledge-transfer sessions, process training, and delivery reviews.
Support workload planning, capacity management, task prioritization, and resource coordination.
Promote ownership, collaboration, knowledge sharing, customer focus, and continuous learning.
Governance, Risk & Continuous Improvement
Maintain SOPs, process documentation, governance frameworks, and operational playbooks.
Participate in incident resolution, root-cause analysis, and corrective and preventive action planning.
Open to Drive Continuous Improvement and Corrective Action (CI/CA) initiatives through automation, standardization, and workflow optimization.
Support tracking delivery quality, SLA performance, defects, and improvement opportunities to strengthen operational efficiency.
Required Skills
Strong hands-on experience with Adobe Experience Manager and enterprise CMS platforms.
Expertise in MSM, Content Fragments, Experience Fragments, DAM, tagging, components, and publishing workflows.
Good understanding of SEO, accessibility, analytics, web quality, and content governance.
Experience with Jira, Confluence, Agile delivery, and global cross-functional teams.
Strong client handling, stakeholder communication, project planning, and risk management skills.
Proven leadership, mentoring, analytical thinking, multitasking, and decision-making capabilities.
Professional, confident, adaptable, and comfortable working across flexible schedules and time zones.
Preferred Experience
Experience supporting enterprise-scale, multi-brand, or multi-market websites.
Exposure to Web Operations, release management, website launches, process improvement, and automation.
Experience in AEM testing, including analytics, accessibility, functional, component, and regression testing.
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