Advocacy Operations Associate
Amazon · Hyderabad · onsite · Posted 28d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.
Key job responsibilities
Follows SOP or manager's instructions and ensures tasks are quality compliant
Advocacy Operations (AO) supports Amazon Flex to resolve scenarios that impact the delivery partner experience. This is accomplished through: Real time monitoring and offline operational work. The AO team is looking for an L2 associate at Hyderabad site to support the operations team.
Basic Qualifications
Company - ADCI HYD 13 SEZ - H84
Job ID: A10554145
The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.
Key job responsibilities
Follows SOP or manager's instructions and ensures tasks are quality compliant
- Contributes to project improvement ideas, if applicable
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
- Proactively raises issues/alarms to manager or stakeholders
- Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
- Maintains records of day-to-day work by updating trackers or workflow tools
- Meets predetermined and assigned productivity targets and quality standards.
Advocacy Operations (AO) supports Amazon Flex to resolve scenarios that impact the delivery partner experience. This is accomplished through: Real time monitoring and offline operational work. The AO team is looking for an L2 associate at Hyderabad site to support the operations team.
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English
Company - ADCI HYD 13 SEZ - H84
Job ID: A10554145
Sourced from foundit
Skills
microsoft office
About Amazon
Amazon
Internet
120k+
employees
1994
32 years old
Hyderabad / Secunderabad, Telangana
India
About
Amazon is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
Industries
InternetRetailUrban TransportLogisticsEmerging TechnologiesIT Services & Consulting
Employee ratings
31,409 reviews
3.9/ 5
Culture
4.0
Career growth
3.2
Work-life
3.8
Employees rate it well for
Work Culture3746Salary2936Work Life Balance2821Senior Management1830Career Growth1598
Find them on