Advisory Software Engineer

As an Advisory Support Engineer, you are a technology enthusiast who enjoys working with Configure, Price, Quote tools and package technologies. You are confident, collaborative, and able to drive cross-functional teams as you directly contribute to Pitney Bowes success. As the techno-functional point person, you will be responsible for systems support of critical platforms.

The Job

• Coordinate with application teams, infrastructure teams, and vendors to ensure optimal application availability.
• Work closely with end-users and stakeholders to quickly analyze problems and resolve system issues.
• Manage business and non-business impacting outages and conduct the ensuing root cause analysis.
• Lead and/or support application upgrades, patches, and testing.
• Drive system and process improvements to achieve operational excellence.
• Proactively identify automation opportunities with a strong focus on data quality and operational support.
• Be keen to learn new technologies and products and grow your career with the PB team.
• Provide on-call 24x7 support when required.

Qualifications Skills Required

The role requires a talented, self-directed, and self-motivated individual with a strong work ethic and the following qualifications, experience, and skills:

• Bachelor s Degree in Computer Science (or equivalent).
• Strong analytical skills and a data-driven approach to problem-solving.
• Excellent verbal and written communication skills.
• A positive, can-do attitude.
• Quick learner, result-oriented, proactive, and ready to take ownership of work.
• Comfortable operating on both a functional and a technical level.
• At least 6-8 years of experience working in a relevant field.
• Knowledge of web technologies and database concepts.
• Experience with REST API, web services programming, and tools like SOAP UI, POSTMAN REST, and SQL queries.
• Proven track record of supporting, enhancing, and working across multiple applications.
• Experience with SFDC Revenue Cloud (Configuration, Apex and Visualforce/LWC)
• Experience with IBM Sterling CPQ
• Familiarity with monitoring tools like Dynatrace and Splunk.
• Familiarity with work management solutions like Atlassian and Confluence.
• Experience with e-signature platforms (AdobeSign).

Role: Full Stack Developer

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

PG: Any Postgraduate