Advisor - Post Sales

Job Summary

Designation: Advisor - Post Sales

Location: Ahmedabad/Gururgam

To act as the primary liaison between the Production and Customer Experience (CE) teams, ensuring seamless communication, faster issue resolution, and proactive customer updates for production-related enquiries.

The Executive in the Customer Communications department will be responsible for assisting in the development and implementation of communication strategies to enhance customer engagement and satisfaction.

Roles and Responsibilities

• Assist in creating and delivering customer communications materials.
• Manage customer inquiries and feedback through various channels.
• Collaborate with cross-functional teams to ensure consistent messaging.
• Analyze customer data to identify trends and opportunities for improvement.

Qualifications

• Bachelors degree in communications, Marketing, or related field.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficiency in Microsoft Office suite.

Required Skills

• Customer Centric
• Collaborative teamwork
• customer experience
• Communication negotiation
• Customer Satisfaction

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.