Advertising Operations Specialist - North America

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at  verve.com .

About The Role

We are looking for an Advertising Operations Specialist to support day-to-day exchange operations and marketplace quality initiatives across Verve's programmatic ecosystem. This role will focus on the execution of routine operational processes, campaign quality monitoring, technical troubleshooting, reporting, and partner support.

The successful candidate will help ensure smooth marketplace operations and complex escalations.

What You Will Do

Support ongoing exchange operations and marketplace quality processes

Monitor campaign delivery, pacing, traffic quality, and platform performance

Assist in troubleshooting operational and technical issues impacting campaigns and partners

Work with SSP, DSP, agency, and publisher partners to investigate and resolve delivery challenges

Review and validate campaign implementations, targeting configurations, and creative setups

Produce regular operational reports and performance analyses

Maintain operational documentation and process workflows

Escalate complex issues to regional operational leads and technical teams when required

Assist with platform testing, QA initiatives, and process improvement projects

Support onboarding activities for new demand and supply partners

What Success Looks Like

Daily operational processes are executed accurately and efficiently

Campaign and marketplace issues are resolved quickly and effectively

Reporting is reliable, accurate, and delivered on time

Stakeholders receive responsive operational support

Regional operations teams gain capacity to focus on strategic initiatives

Requirements

2+ years of programmatic advertising experience in Ad Operations, Market Quality, or Exchange Operations

Experience working within an SSP or Ad Exchange

Strong understanding of digital advertising fundamentals and programmatic ecosystems

Proficiency in Excel and SQL for reporting and analysis

Strong troubleshooting and analytical skills

Excellent attention to detail and organisational skills

Strong communication and client service skills

Ability to work independently and manage multiple priorities

Preferred

Experience supporting Mobile, Video, CTV, or Display advertising campaigns

Familiarity with ad serving technologies, tracking, and creative troubleshooting

Experience working with large-scale datasets and reporting tools

Exposure to HTML, XML, JavaScript, or advertising tags

Salary Range $85,000 — $95,000 USD

Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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