Adobe Experience Platform Developer

About Position:

We are seeking an experienced AEP & AJO Developer to design, develop, and manage real-time customer data pipelines and personalized omni-channel engagement solutions using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). The ideal candidate will be responsible for building customer data foundations, enabling identity resolution, orchestrating customer journeys, and delivering highly personalized customer experiences across multiple channels.

• Role: AEP AJO Developer
• Location: Bengaluru
• Experience: 8 to 12 Years
• Job Type: Full Time Employment

What You'll Do:

• Design, build, and maintain Adobe Experience Platform (AEP) data models and customer data solutions.
• Create and manage Experience Data Model (XDM) schemas, datasets, identities, and Real-Time Customer Profiles.
• Configure and manage batch and streaming data ingestion pipelines.
• Develop identity resolution and identity stitching strategies to create unified customer profiles.
• Design, test, and deploy customer journeys using Adobe Journey Optimizer (AJO).
• Create event-driven customer engagement workflows using triggers, audience qualifications, and conditional logic.
• Develop and manage omni-channel customer experiences across email, SMS, push notifications, web, and custom channels.
• Implement personalization strategies using dynamic content, offer decisioning, and customer segmentation.
• Configure audience creation, activation, and journey entry criteria within Adobe Experience Platform.
• Develop integrations using REST APIs, webhooks, JSON transformations, and Adobe Experience Cloud services.
• Implement and support tag management solutions using Adobe Launch.
• Monitor and optimize customer journey performance and engagement metrics.
• Ensure compliance with data governance, privacy policies, consent management, and regulatory standards.
• Work closely with marketing, analytics, and business teams to understand campaign requirements and translate them into technical solutions.
• Troubleshoot platform, integration, and campaign-related issues.
• Support deployment, testing, and continuous improvement of Adobe Experience solutions.
• Maintain technical documentation, implementation guides, and solution architecture artifacts.

Expertise You'll Bring:

• 8 to 12 years of experience in Digital Marketing Technology, Customer Data Platforms, or Customer Experience solutions.
• Strong hands-on expertise in Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
• Experience working with Adobe Real-Time CDP and customer profile management solutions.
• Strong understanding of XDM schemas, identity services, and customer identity resolution.
• Experience developing and managing customer journeys using Adobe Journey Optimizer.
• Hands-on experience with audience segmentation and activation strategies.
• Strong knowledge of event-driven architecture and omnichannel customer engagement.
• Proficiency in SQL for data analysis, segmentation, and customer targeting.
• Experience working with JSON data structures and REST API integrations.
• Knowledge of streaming and batch data ingestion frameworks.
• Experience with Adobe Launch and tag management implementations.
• Strong understanding of customer lifecycle management and digital marketing workflows.
• Knowledge of personalization, offer management, and decisioning frameworks.
• Understanding of privacy, consent management, data governance, and compliance requirements.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to collaborate effectively with marketing, product, engineering, and analytics teams.
• Bachelors or Masters degree in Computer Science, Engineering, Information Technology, or related discipline.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."