Admissions Telle-caller Executive

Roles and Responsibilities

• Handle inbound calls from prospective students to generate leads for admission counseling services.
  
• Provide accurate information about courses offered by the institution to interested candidates.
  
• Schedule appointments with potential clients and follow up on their queries via phone or email.
  
• Maintain a high level of professionalism while interacting with customers, ensuring excellent customer service standards.
  
• Collaborate with other team members to achieve sales targets and meet performance metrics.
  

Desired Candidate Profile

• 2-4 years of experience in BPO/Call Centre environment, preferably in an admissions or telesales role.
  
• Excellent communication skills in English language (written & spoken).
  
• Proficiency in using CRM systems for lead management and tracking.
  
• Strong convincing power to convert leads into paying customers through effective counseling sessions.