Admissions Officer - New Delhi

Admissions Officer

About the role
Navitas is looking for a proactive and detail-oriented Admissions Officer to play a key role in delivering exceptional student experiences and supporting life-changing educational opportunities. As part of a dynamic and collaborative team, you will be responsible for managing the admissions process with accuracy, efficiency, and a strong commitment to service excellence. From assessing applications and ensuring compliance to providing outstanding support to students, agents, and stakeholders, you will help create a seamless admissions journey. This is an exciting opportunity for a highly organised professional who is passionate about student success and thrives in a fast-paced, customer-focused environment.

Key Responsibilities:
1. Admissions Processing

• Drive seamless admissions experience by managing applications from enquiry through to offer and enrolment.
• Ensure excellence in application processing through accurate assessments, compliance oversight, and meticulous record management.
• Support student success by collaborating with stakeholders, resolving complex cases, and delivering timely, student-focused outcomes.

2. Student and Stakeholder Support

• Deliver exceptional customer service by providing timely, accurate, and professional support to students, agents, and internal stakeholders throughout the admissions journey.
• Act as a trusted admissions advisor, offering clear guidance on entry requirements, application progress, and required documentation to ensure a seamless applicant experience.
• Build strong stakeholder relationships and collaborate across teams to resolve enquiries, address application issues, and drive positive student outcomes.

3. Compliance & Quality

• Drive compliance excellence by ensuring all admissions activities adhere to institutional policies, procedures, and relevant regulatory requirements.
• Maintain exceptional accuracy and quality standards through thorough review of applications and supporting documentation, ensuring consistent and compliant outcomes.
• Protect confidential student information while supporting internal audits, quality reviews, and continuous compliance initiatives to uphold operational integrity

4. Operational Excellence

• Achieve KPIs, service standards, and application turnaround time targets to deliver efficient and high-quality admissions services.
• Maintain accurate data, records, and reporting across admissions management systems to support operational excellence and informed decision-making.
• Drive continuous improvement by enhancing processes, supporting new systems and operational initiatives, and contributing valuable insights to improve the student experience and business outcomes.

Qualifications & Experience

• Bachelor's degree or equivalent, with experience in admissions, student administration, education, customer service, or a similar environment.
• Knowledge of international education systems and admissions processes, with strong application management skills.
• Excellent organisational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Strong communication, stakeholder management, and problem-solving skills, with a customer-focused approach.
• Proficiency in admissions systems, CRM platforms, and Microsoft Office, with a proactive commitment to quality, compliance, and continuous improvement.

About Us
At Navitas, we are passionate about transforming lives through education. As a global leader in education, we support more than 60,000 students each year in achieving their academic and career ambitions through innovative learning pathways and world-class university partnerships worldwide. Joining Navitas means becoming part of a dynamic, purpose-driven organisation where collaboration, innovation, and excellence are at the heart of everything we do. Here, your expertise will make a meaningful impact, helping students unlock their potential and create brighter futures around the globe.

How to Apply
Be part of a purpose-driven organisation where every application you process helps create opportunities for students worldwide. Join Navitas and contribute to a seamless admissions experience while advancing your career in a collaborative and global environment.

Apply online at www.navitas.com/careers.

Applications close on 18 September 2026. Early applications are encouraged, as interviews may be conducted prior to the closing date.

Applicants must have full working rights in India and be available to commence immediately or on short notice. By applying, you acknowledge and agree to Navitas Privacy Policy.