Admissions councelor For CBSE school

Roles and Responsibilities

• Handle outbound calls to parents/guardians for admission enquiries, scheduling appointments, and providing information about the school's programs.
  
• Conduct tele-counseling sessions with prospective students to understand their educational goals and preferences.
  
• Maintain accurate records of all interactions with parents/guardians using CRM software.
  
• Collaborate with other departments (e.g., admissions team) to ensure seamless communication and efficient workflow.
  
• Provide excellent customer service by responding promptly to parent queries via phone or email.
  

Desired Candidate Profile

• 2-5 years of experience in an education industry setting, preferably in a similar role (admissions counselor).
  
• Excellent communication skills for effective telecalling conversations with parents/guardians.
  
• Strong presentation skills for delivering informative presentations during virtual meetings.
  
• Proficiency in CRM software for managing data entry and record-keeping tasks.
  
• Ability to work independently from home office setup.