Admission Officer

Role: Admission Officer / Senior Admission Officer                                                                                                               Band: M1

We are seeking dynamic and student-focused professionals to join our Admissions team. As an Admission Officer / Senior Admission Officer, you will be the first point of contact for prospective students and play a vital role in guiding them toward the right academic and career choices. This role requires strong communication, empathy, and a results-driven mindset to ensure an exceptional student experience while achieving admission targets.

Key Responsibilities

Career Guidance & Counselling

Engage with prospective students and their families to understand aspirations and recommend suitable academic programs.
Provide clear, comprehensive information that builds trust and inspires interest in our offerings.

Student Lifecycle Management & Admissions

Manage the complete student journey: prospecting, counselling, admission, orientation, and ongoing support.
Drive conversions by achieving and exceeding weekly and monthly admission targets.
Oversee fee structures and ensure accurate management of the fee software for various programs.

Compliance & Internal Processes

Adhere to institutional policies, procedures, and compliance requirements.
Maintain accurate records of student interactions and admissions activities.

Effective Communication & Engagement

Build strong relationships through timely follow-ups, both online and offline.
Handle inbound/outbound calls and walk-in inquiries with professionalism to maximize conversion rates.

Qualifications
Bachelor’s or Master’s degree in any discipline.
Strong interpersonal, presentation, and communication skills.
Empathy, patience, and the ability to connect with students from diverse backgrounds.
Problem-solving mindset with the ability to work independently.
Prior experience in student counselling, academic advisory, or admissions will be an advantage.
Proficiency in MS Office and basic computer applications.
Energetic, motivated, and proactive with a results-oriented attitude.