Admission Manager

Department: Admissions / Student Recruitment

Reports To: Director of Admissions / Registrar / Principal

Job Summary:

The Admission Manager is responsible for leading the end-to-end admission process, driving student enrollment targets, managing the admissions team, and ensuring a smooth, positive experience for prospective students and their families from inquiry to enrollment.

Key Responsibilities:

• Plan, implement, and manage the annual admission strategy and enrollment targets
• Handle inquiries from prospective students/parents via calls, emails, walk-ins, and online forms; ensure timely follow-up and conversion
• Oversee the complete admission cycle — counseling, documentation, fee collection, and enrollment confirmation
• Lead, train, and monitor the performance of admission counselors/executives
• Organize and participate in open houses, education fairs, school/college visits, and other outreach events
• Coordinate with the marketing team to plan admission campaigns, digital promotions, and lead generation activities
• Maintain and analyze admission data/MIS reports (inquiry-to-admission ratio, source-wise conversion, etc.)
• Ensure compliance with institutional policies, regulatory norms, and accreditation requirements
• Address parent/student grievances related to admissions professionally and promptly
• Coordinate with academic departments for eligibility criteria, seat availability, and entrance test/interview processes
• Prepare and present periodic admission reports to senior management

Required Skills & Qualifications:

• Bachelor's/Master's degree (MBA preferred, especially in Marketing or Administration)
• 3–7 years of experience in admissions, counseling, or education sales, with at least 1–2 years in a supervisory role
• Strong communication, interpersonal, and counseling skills
• Target-driven with proven sales/conversion track record
• Proficiency in CRM tools, MS Office/Excel, and admission management software
• Leadership and team management ability
• Good understanding of the education sector and admission regulations

Key Competencies:

• Customer/student-centric approach
• Data-driven decision making
• Multitasking and deadline management
• Negotiation and persuasion skills

Contact:

Rahul Prajapati

[phone removed]