Admission Counsellor

Role of an Admission Counselor in a School1. Lead Generation & Inquiry Handling

• Handle walk-in, telephonic, and online inquiries efficiently.
• Maintain inquiry databases and ensure timely follow-up.
• Convert leads into confirmed admissions through effective communication and counseling.
• Participate in school outreach and promotional activities to attract prospective parents/students.

2. Counseling & Communication

• Counsel parents and students regarding school curriculum, facilities, teaching methodologies, and admission procedures.
• Build a positive rapport with prospective parents, addressing queries with patience and professionalism.
• Ensure every visitor has a pleasant and informative experience that reflects the schools ethos.

3. Admission Process Coordination

• Guide parents through the complete admission process application, interaction, fee submission, and documentation.
• Coordinate with the academic and admin teams for entrance assessments, interviews, and admission formalities.
• Maintain accuracy and confidentiality in handling student data and documents.

4. Data Management & Reporting

• Maintain updated admission registers, inquiry-to-admission conversion records, and daily follow-up trackers.
• Prepare weekly/monthly reports on lead status and conversions for management review.

5. Collaboration & Support

• Work closely with the Marketing, Front Office, and Accounts teams to ensure a smooth admission experience.
• Support school events, orientation programs, and parent interactions as part of the admission and branding process.

6. Compliance & Professional Conduct

• Ensure adherence to school admission policies and guidelines.
• Maintain a professional, courteous, and service-oriented approach at all times.