Admission Counsellor

JOB DESCRIPTION

Profile: ADMISSION COUNSELLOR

About IWP Academy IWP Academy is a career-focused education and skill development institution offering professional programs across diverse fields. We are committed to helping students identify suitable career pathways through industry-oriented education, practical training, and professional development.

Position Overview IWP Academy is seeking a professional and results-driven Admission Counsellor to join our admissions team at the Janakpuri, New Delhi location. The candidate will be responsible for managing student enquiries, providing course and career guidance, maintaining regular follow-ups with prospective students, and supporting the admissions process from initial enquiry through enrolment. The ideal candidate should possess strong communication and interpersonal skills, a student-focused approach, and the ability to work effectively towards defined admission targets.

Key Responsibilities

1. Handle enquiries received through telephone calls, walk-ins, WhatsApp, website enquiries, and other lead sources.

2. Understand the student's educational background, interests, and career objectives.

3. Provide accurate information regarding courses, eligibility, duration, curriculum, fees, career opportunities, and admission procedures.

4. Guide prospective students and parents in selecting suitable programs based on their requirements.

5. Conduct structured follow-ups with prospective students to support the admission decision-making process.

6. Maintain and update lead records, follow-up activities, and admission status using CRM systems, Excel, or Google Sheets.

7. Work towards assigned admission and conversion targets.

8. Coordinate with the academic, marketing, and administration teams to ensure a smooth admission experience.

9. Conduct campus visits and provide prospective students and parents with relevant information about the institute and its programs.

10. Assist students with documentation and other admission formalities. 11. Participate in career counselling sessions, seminars, workshops, education fairs, and institute promotional activities as required.

12. Maintain professional communication and a positive relationship with students and parents throughout the admission journey.

Candidate Requirements

1. Bachelor's degree in any discipline.

2. 1-3 years of experience in admissions counselling, education sales, counselling, telecalling, or a related field is preferred.

IWP Academy | Lajpat Nagar, New Delhi

1. Candidates with relevant experience in the education/training sector will be preferred.

2. Fresh graduates with strong communication and interpersonal skills may also be considered.

3. Excellent verbal communication skills in Hindi and English.

4. Strong counselling, presentation, negotiation, and follow-up skills.

5. Comfortable working in a target-oriented environment.

6. Basic proficiency in MS Office, Excel/Google Sheets, and CRM systems.

7. Ability to manage multiple leads and follow-ups in an organized manner.

Key Competencies

1. Communication & Presentation: Ability to communicate clearly and professionally with students, parents, and internal teams.

2. Counselling & Relationship Management: Ability to understand student requirements and build trust through professional guidance. 3. Lead Conversion & Follow-up: Ability to effectively manage enquiries and maintain consistent follow-ups.

4. Target Orientation: Ability to work towards defined admission and conversion objectives.

5. Professionalism: Maintains a positive, responsible, and professional approach while representing IWP Academy.

Compensation & Benefits

Fixed Salary + Performance-Based Incentives

Career growth opportunities

Professional working environment

Training and development opportunities

Opportunity to build a career in the education and skill-development sector

Working Hours 10:00 AM - 6:30 PM | 6 Days a Week

Preferred Candidate Profile The ideal candidate is a confident, articulate, student-focused, and target-oriented professional who can effectively communicate with students and parents, understand their requirements, provide appropriate course guidance, and contribute to the overall admissions growth of IWP Academy.

Work Location: IWP Academy, Lajpat Nagar, New Delhi

Website: www.iwpacademy.com

IWP Academy | Lajpat Nagar, New Delhi