Admission Counsellor

Role & Responsibilities:

1. Student Recruitment & Counseling:
   
• Provide comprehensive information on admission processes, program offerings, eligibility criteria, and university policies to prospective students and their families.
  
• Guide students through the entire admissions process, from initial inquiries to final enrollment, ensuring a smooth and transparent experience.
  
• Conduct personalized counseling sessions to understand the academic interests and career goals of prospective students, and recommend suitable programs at Mody University.
  
• Respond to student and parent queries via email, phone, and in-person consultations with a focus on addressing their needs and concerns.
  
2. Admission Application Processing:
   
• Assist students with online application submissions, ensuring that they meet all eligibility requirements and deadlines.
  
• Review student applications and ensure all supporting documents are complete and accurately submitted.
  
• Provide guidance on required documents, eligibility criteria, and any additional requirements for specific courses.
  
3. Promotion and Outreach:
   
• Represent Mody University at education fairs, school visits, webinars, and other outreach programs, promoting the universitys academic offerings and campus facilities.
  
• Support the marketing team in preparing promotional materials, brochures, and digital content for recruitment purposes.
  
• Participate in organizing admission seminars and workshops to raise awareness and drive interest in university programs.
  
4. Lead Management & Conversion:
   
• Actively follow up with prospective students to ensure conversion of inquiries into completed applications.
  
• Track and manage leads using CRM tools to monitor student engagement, progress through the application process, and facilitate timely follow-ups.
  
• Provide detailed updates to management on lead status, conversion rates, and overall performance against admission targets.
  
5. Coordination with Departments:
   
• Collaborate with the Registrars Office, Academic Departments, and Student Affairs to ensure smooth processing of student admissions and integration into campus life.
  
• Assist students with understanding the fee structure, scholarships, and financial aid options by working closely with the Finance Department.
  
• Work with the International Students Office (if applicable) to assist international applicants with visa procedures and other specific admission requirements.
  
6. Student Relationship Management:
   
• Develop and maintain strong, ongoing relationships with prospective students, their families, and other stakeholders.
  
• Provide post-admission support, including guidance on orientation programs, campus facilities, and other pre-arrival information.
  
7. Reporting and Documentation:
   
• Maintain accurate records of all admissions-related activities, including student inquiries, applications, and follow-ups.
  
• Prepare admission-related reports and assist in analyzing trends, outcomes, and performance metrics to improve future recruitment strategies.
  
8. Problem Resolution:
   
• Resolve issues related to the admission process, eligibility doubts, or any other concerns raised by students and their families.
  
• Provide timely and effective solutions to ensure prospective students have a positive experience throughout the admissions cycle.
  

Preferred Candidate Profile:

1. Educational Qualifications:
   
• Bachelors degree in any discipline (preferably in Education, Business Administration, Psychology, or related fields).
  
• A Masters degree in Education, Counseling, Business Administration, or similar fields would be an advantage.
  
2. Experience:
   
• 0-5 years of experience in admissions counseling, student services, or similar roles within an academic or educational setting.
  
• Experience in sales or customer service is a plus, especially if the role requires engaging prospective students and converting leads into enrollments.
  
• Previous exposure to higher education admissions processes, particularly in India, is preferred.
  
3. Skills and Competencies:
   
• Strong communication skills (both written and verbal) with the ability to clearly explain complex information to prospective students and their families.
  
• Interpersonal skills with the ability to build rapport and trust with students and their parents.
  
• Excellent organizational and time management skills, with the ability to handle multiple tasks and deadlines.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Experience using CRM software or admission management tools (e.g., Zoho CRM, Salesforce, etc.) is a plus.
  
4. Personal Attributes:
   
• Empathetic and patient nature, with the ability to understand student needs and provide appropriate guidance.
  
• A sales-oriented mindset, with the ability to manage inquiries, generate interest, and convert leads into actual enrollments.
  
• Ability to work independently and as part of a collaborative team.
  
• Proactive problem solver, with a focus on delivering solutions to prospective students.
  
5. Additional Skills:
   
• Fluency in English is required; proficiency in Hindi or other regional languages is a plus.
  
  
• Willingness to travel for student outreach programs, education fairs, and recruitment events (if required).
  
• Ability to adapt and thrive in a fast-paced, dynamic environment.
  
6. Desirable Qualities:
   
• Previous experience in handling international student admissions or working with international applicants.
  
• Familiarity with online application portals or digital marketing strategies to attract prospective students.
  
• A passion for higher education and a desire to contribute to the growth and success of Mody University.

Apply - [email removed] / [phone removed]