Admission Counsellor

We are looking for an Admission Counsellor to guide students and parents through our online tutoring and study-abroad offerings. The role involves understanding each student's goals, explaining the right program clearly, and supporting them from first enquiry through to enrolment.

•     Counsel students and parents on suitable online tutoring programs or study-abroad options based on their goals.

•     Handle enquiries via calls, chats and walk-ins; explain courses, fees, process and timelines clearly.

•     Guide students through the application/enrolment process, including documentation where relevant.

•     Follow up consistently with prospective students to convert enquiries into admissions.

•     Address doubts and concerns from parents and students with patience and clarity.

•     Maintain accurate records of enquiries, follow-ups and enrolment status in the CRM/tracker.

•     Coordinate with the academic/operations team to ensure a smooth handover post-enrolment.

•     Excellent communication skills — clear, patient and persuasive with both students and parents.

•     Good understanding (or willingness to quickly learn) of online tutoring programs and study-abroad processes.

•     Target-driven with strong follow-up discipline.

•     Organized, with basic computer/CRM skills.

•     Graduate in any discipline; freshers with strong communication skills may also apply.

Prior experience in counselling, admissions or education sales is an advantage