Admission Counsellor

Key Responsibilities

• Handle inbound and outbound leads through calls, emails, WhatsApp, and other communication channels.
• Counsel prospective students and parents regarding ATLAS programs, eligibility, admission process, fees, and career opportunities.
• Understand the student's interests, academic background, and career goals to recommend the right program.
• Build strong relationships with prospective students and nurture leads throughout the admission journey.
• Follow up consistently with prospective students to convert qualified leads into enrollments.
• Handle objections related to fees, program value, eligibility, competition, and other admission concerns.
• Achieve monthly admission, conversion, and revenue targets.
• Maintain accurate lead details, follow-ups, and conversion status in the CRM.
• Coordinate with internal teams for application processing, document verification, interviews, and enrollment formalities.
• Conduct virtual or in-person counseling sessions and campus visits when required.
• Stay updated on ATLAS programs, admission policies, fee structures, scholarships, and competitor offerings.
• Provide a smooth and professional admission experience to students and parents.

Requirements

• Bachelor's degree in any discipline.
• 14 years of experience in Admission Counseling, Academic Counseling, Inside Sales, Education Sales, EdTech, or a similar role.
• Candidates with proven experience in achieving sales/admission targets will be preferred.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Good interpersonal and relationship-management skills.
• Comfortable working in a target-driven and fast-paced environment.
• Hands-on experience with CRM systems and basic MS Office/Google Workspace.
• Strong customer-centric approach with the ability to understand and guide students effectively.