Admission Counsellor

Position: Admission Counsellor

Department: Admissions

Location: GIIS Manish Nagar Nagpur

Website - https://globalindianschool.org/in/

Job Purpose

To manage the student admissions process for the CBSE & IB curriculum, guide parents and students through programme options, and drive enrolment by providing accurate information and a high-quality admission experience.

Key Responsibilities

• Handle enquiries from prospective parents and students regarding CBSE & IB programmes, curriculum, eligibility, fees, and admission procedures.
• Counsel families on the benefits, structure, and academic pathways of the CBSE & IB curriculum.
• Conduct campus visits, counselling sessions, and admission presentations.
• Follow up with prospective families through calls, emails, and meetings to support enrolment conversions.
• Maintain accurate records of leads, applications, follow-ups, and admissions in the CRM.
• Coordinate with academic, administration, and finance teams throughout the admission process.
• Organise and support admission events, open houses, parent interactions, and school tours.
• Ensure a smooth and professional experience for families from enquiry through enrolment.
• Stay updated on CBSE & IB programmes, admission policies, school offerings, and competitor schools.

Candidate Profile

• Graduate in any discipline; a degree in Education, Management, Marketing, or a related field is preferred.
• Good years of experience in admissions, counselling, preferably within an CBSE & IB / international school environment.
• Strong understanding of the CBSE & IB curriculum and programmes.
• Excellent communication, interpersonal, counselling, and presentation skills.
• Strong relationship-management and follow-up abilities.
• Customer-focused, target-oriented, and confident in interacting with parents.
• Proficiency in MS Office and CRM/admission management systems.

Key Performance Indicators

• Enquiry-to-application conversion
• Application-to-enrolment conversion
• Lead follow-up and response time
• Admission targets achieved
• Parent satisfaction and engagement