Administrator Senior Role Opening at FIS Global Bangalore

Job Description :

• 510 years of experience in IT services, infrastructure support, or enterprise operations environments.
• Minimum 2 years of experience working with ITIL processes, service management practices, vulnerability management, and patch management activities.

Mandatory Skills

• Advanced Microsoft Excel skills, including:
• VLOOKUP/XLOOKUP
• Pivot Tables
• Charts and Dashboards
• Data Analysis and Reporting
• Strong analytical, reporting, and problem-solving skills.
• Excellent documentation, presentation, and stakeholder communication skills.
• Strong written and verbal communication skills with the ability to provide clear operational updates.
• Basic understanding of Unix/Linux operating systems, distributions, and version management.
• Working knowledge of ITIL processes and service management governance.
• Experience using change management, service delivery, and operational tracking tools.
• Ability to coordinate multiple stakeholders, implementation activities, timelines, and priorities effectively.

Preferred Skills

• Hands-on experience with ServiceNow or similar IT service management platforms.
• Experience in change management, project coordination, or service management functions.
• Exposure to Unix/Linux system administration and enterprise infrastructure support.
• Knowledge of vulnerability management, compliance tracking, and remediation processes.
• Experience supporting enterprise patch management processes and implementation governance.
• Understanding of automation tools, operational reporting platforms, and process improvement methods.

Preferred Certifications

• ITIL Foundation Certification.
• Linux/Unix certifications are an added advantage.