Administration Executive

Key Responsibilities:

1. ERP Software & Academic System Operations
   • Operate the ERP Software for daily academic activities.
   • Create examinations by selecting the correct class, board, course, subject, chapter, exam settings, AI options, and other required details.
   • Create homework/assignments and fill the required academic details.
   • Update syllabus and chapter information using system options and dropdowns.
   • Verify all details before creating or publishing exams, homework, or syllabus information.
2. Examination & Answer Sheet Handling
   • Manage student answer sheets after examinations through the ERP Software.
   • Select the correct examination, student, and answer-sheet set before uploading.
   • Scan answer sheets using mobile/approved scanning methods.
   • Upload each student's answer sheet to the correct examination and student record in the ERP Software.
   • Check uploaded answer sheets and identify missing or incorrect uploads.
3. Examination Supervisor Role
   • Perform Exam Supervisor duties during examination sessions.
   • Ensure students are seated in the correct examination room/batch as per the assigned schedule.
   • Distribute and collect examination papers and answer sheets as per the defined process.
   • Monitor the examination and ensure proper discipline and adherence to examination instructions.
   • Handle basic examination-related queries and coordinate with the concerned team when required.
   • Ensure collected answer sheets are properly arranged and handed over for further scanning/uploading.
4. Bulk Messaging & WhatsApp Communication
   • Operate the bulk messaging option in the system.
   • Correctly select class, board, branch, course, and batch before sending messages.
   • Send messages to the correct student/parent groups.
   • Maintain professional WhatsApp communication with students, parents, faculty, branch teams, and management.
   • Share messages, PDFs, documents, images, and links accurately.
5. CRM & Student Information
   • Operate CRM for student admission and student information management.
   • Enter and update student and admission details accurately.
   • Search and manage student records as required.
   • Check that required information is complete and correct.
   • Report duplicate, incorrect, or missing information.
6. JODO Payment Management
   • Operate JODO for student payment-related activities.
   • Create payment links for students as instructed.
   • Enter and verify student and payment details before generating the link.
   • Share the correct payment link with the respective student/parent.
   • Check basic payment information and report any issue to the concerned team.
7. Biometric Device Operations
   • Operate biometric attendance devices at the branch.
   • Enroll students using fingerprints.
   • Ensure correct student-to-biometric mapping.
   • Check basic device and attendance-related issues.
   • Report device or synchronization issues to the concerned team.
8. Printer & Scanner Operations
   • Operate printers, scanners, and photocopy machines.
   • Print examinations, homework, reports, and other documents.
   • Scan answer sheets and official documents.
   • Handle basic issues such as paper jams, printer offline, and connection problems.
   • Save, organize, and upload scanned documents correctly.
9. Google Sheets / Excel Basic Knowledge
   • Maintain and update basic records in Google Sheets and Microsoft Excel.
   • Enter, edit, sort, and filter data as required.
   • Use basic formulas and functions for routine work.
   • Maintain proper formatting and avoid duplicate or incorrect entries.
   • Share and maintain sheets as per the required access and process.
10. Computer & Basic Software Operations
    • Good working knowledge of Windows and web browsers.
    • Download, upload, rename, organize, and share files.
    • Handle PDFs, images, documents, and scanned files.
    • Use email, Google Drive/OneDrive, WhatsApp Web, and other daily digital tools.
    • Learn and adapt to new software introduced by the organization.
11. Basic AI Tools
    • Basic knowledge of AI tools such as ChatGPT, Gemini, Claude, or similar tools.
    • Use AI for drafting messages, improving communication, summarizing information, and basic content creation.
    • Able to give clear instructions/prompts to AI tools.
    • Verify AI-generated content before using it officially.
    • Follow company guidelines regarding confidential information while using AI tools.
12. Branch Coordination & Daily Operations
    • Coordinate with branch teams for daily administrative and system requirements.
    • Complete ERP Software, CRM, payment, biometric, communication, printing, scanning, and other assigned tasks on time.
    • Follow standard operating processes.
    • Report missing information, software issues, or device problems to the concerned team.
    • Coordinate with academic, branch, accounts, and technical teams whenever required.

Required Skills:
• Good basic computer knowledge.
• Good communication and professional WhatsApp communication.
• Good attention to detail and accuracy.
• Comfortable working with software and web-based applications.
• Basic Google Sheets and Excel knowledge.
• Good file, PDF, scanning, uploading, and downloading skills.
• Basic troubleshooting ability.
• Quick learner and willing to learn new software.
• Ability to handle multiple administrative tasks.
• Responsible handling of student and company information.

Educational Qualification:
• Graduate in any discipline.
• B.Com, BBA, BCA, or similar qualification preferred.
• Good computer knowledge is essential.

Interested candidates can contact:
[phone removed]

Company: Keystone Universe of Education
Location: Ahmedabad