Administration Executive - Restaurant

Work Location

Panaiyur, , ECR, Chennai

Salary

20,000 per month + incentives

Working Hours

9:00 AM 6:00 PM

Qualification

Any Degree preferred

Experience

Freshers and experienced candidates may apply

Gender

Male / Female

Travel Requirement

Must know to ride a two-wheeler and hold a valid driving licence

Job Summary

We are looking for a proactive and responsible Guest Relations & Property Operations Executive to handle customer inquiries, booking conversions, guest coordination, and property operations for a resort in UCR and a sports club near Navalur. The candidate will be based at the Akkarai office and will occasionally travel to ECR and Navalur for property inspections and operational coordination.

Role & responsibilities

• Handle incoming calls, WhatsApp messages, and customer inquiries.
• Explain property details, facilities, pricing, and booking procedures.
• Follow up with potential customers and convert inquiries into confirmed bookings.
• Coordinate booking confirmations and guest check-in/check-out formalities.
• Maintain booking records and guest details.
• Coordinate with housekeeping and cleaning teams to ensure properties are clean and guest-ready.
• Conduct periodic property visits to check cleanliness, maintenance, and overall readiness.
• Coordinate with the relevant teams to resolve guest concerns and operational issues.
• Prepare daily reports on inquiries, bookings, and property operations.
• Travel occasionally between Akkarai, ECR, and Navalur for inspections and coordination.

Must-Have Skills

• Good communication and customer-handling skills.
• Basic computer knowledge and proficiency in WhatsApp.
• Customer follow-up and booking conversion skills.
• Good coordination and organisational abilities.
• Problem-solving skills and a responsible attitude.
• Ability to manage multiple tasks efficiently.
• Ability to ride a two-wheeler and a valid driving licence.
• Willingness to travel occasionally between properties as required.

Salary & Incentives

Fixed Salary: 20,000 per month.

Incentives: 5% incentive on eligible booking conversions, as per company policy.

Preferred Candidate Profile

Candidates who are customer-focused, organised, proactive, and capable of managing booking inquiries alongside property operations are encouraged to apply.

Preferred candidate profile

Immediate joiner