Administration and Operations Manager

Role & responsibilities

Administration & Facility Management

• Manage day-to-day administration and operational activities for the Head Office and PAN India showrooms.
• Conduct periodic branch and showroom visits to ensure smooth operations.
• Manage office maintenance, housekeeping, stationery and facility requirements.
• Monitor showroom administrative operations and resolve operational issues.
• Coordinate travel, accommodation and other administrative requirements.
• Ensure offices and showrooms are maintained properly, safely and efficiently.
• Establish, implement and monitor standard operating procedures for administrative activities.
• Coordinate office and showroom infrastructure requirements.
• Maintain proper records of administrative activities, agreements and service contracts.

Logistics & Transportation Coordination

• Coordinate transportation and dispatch of materials across PAN India.
• Monitor delivery schedules and ensure timely movement of materials.
• Coordinate with internal teams, transporters, vendors and logistics partners.
• Track shipments and proactively communicate delays or operational issues.
• Verify logistics documents, invoices and related records.
• Ensure proper documentation and compliance for transportation and dispatch activities.
• Monitor logistics costs and identify opportunities for process improvement.
• Support import logistics activities, including coordination with Customs, CHA and freight forwarders, wherever required.

Legal & Statutory Compliance

• Coordinate with advocates and support legal matters whenever required.
• Manage Trade Licenses, Labour Licenses and other statutory renewals.
• Liaise with BBMP, Labour Department and other government authorities.
• Coordinate insurance renewals and insurance claims.
• Maintain records of licenses, agreements, renewals and compliance documents.
• Ensure timely completion of statutory and regulatory requirements.

Asset, Fleet & Vendor Management

• Manage company vehicles, including insurance, FC, permits, road tax and maintenance.
• Coordinate lease agreements and renewals.
• Manage vendors for logistics, transportation, facilities, maintenance and other administrative requirements.
• Review and coordinate logistics, supplier, conveyance and travel-related bills.
• Coordinate AMC renewals and IT infrastructure requirements.
• Monitor vendor performance, service quality and cost efficiency.
• Maintain records of company assets and ensure their proper utilization.
• Coordinate repairs, maintenance and replacement of office and showroom assets.

Team & Operational Coordination

• Coordinate with internal departments to ensure uninterrupted business operations.

Preferred candidate profile

• 5-8 years of relevant experience in Administration, Operations, Logistics or Facility Management.
• Hands-on experience in administration and facilities management for multiple locations or showrooms.
• Experience managing vendors, transporters, company vehicles and service providers.
• Knowledge of statutory compliance, licenses, renewals and government coordination.
• Experience in logistics, transportation and dispatch coordination.
• Ability to manage day-to-day operations independently.
• Good communication, coordination and negotiation skills.
• Strong organizational, leadership and problem-solving abilities.
• Proficiency in MS Office, particularly Excel.
• Willingness to travel to branch offices and showrooms as required.