Admin , Order Management
ACA Compliance Group · Pune · onsite · Posted 41d ago
Undisclosed13–18 yrsfulltimeSourced from
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About this role
Admin, Order Management
Job Summary
Job Duties
Education, Experience and Skills
Required Education and Experience
Preferred Education and Experience
Experience
Required Skills and Attributes
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Location: Pune, IN
Company: ACA Group
Job Summary
The individual in this position is responsible for setting up and maintaining client contracts in ACA s client relationship management and accounting systems. This includes analyzing and interpreting client contract terms to ensure client projects are accurately set up in a timely manner and properly set up for handoff to the invoicing team. This role will work with a variety of contract types including new business, amendments, and renewals.
Job Duties
- Review executed client contracts to confirm services, pricing, billing terms, and billing structure; use this data to validate the setup of new and existing client projects in ACA s client relationship management (Salesforce/PSA) systems with complete and accurate details. Validate that any non-standard contract terms have been approved before finalizing contract setup. Maintain contract records in ACA s systems; ensure each executed agreement is properly associated to the correct sales opportunity and related objects to support reporting and billing accuracy.
- Process contract amendments and renewals by validating changes to products, scope, pricing, and billing requirements; update existing projects accordingly; and notify impacted teams so downstream activities (delivery, invoicing, and reporting) remain aligned to the latest contract terms.
- Ensure project and contract data integrity by following established procedures, meeting turnaround expectations, reconciling discrepancies across systems, and escalating exceptions (e.g., missing documentation, unclear terms, system errors) to the appropriate stakeholders for resolution.
- Provide operational support to the Order Management and Finance teams through ad hoc reporting, special projects (e.g., process documentation, control improvements, and system clean-up activities) to improve the accuracy and efficiency of contract-to-project setup and maintenance.
- Solve contract and project setup issues received from Account Executives, Client Success Managers, Project Mangers, or clients.
Education, Experience and Skills
Required Education and Experience
- Bachelor s degree in business or finance
- Minimum of three (5) years of related experience, preferably in a professional services firm
Preferred Education and Experience
- Experience with Salesforce.com or a Sales focused CRM is a plus
Experience
- Experience working in a contract setup role/order management
Required Skills and Attributes
- Ability to exercise discretion and make independent judgments on matters of significance
- Ability to read contracts and decipher critical details
- Extremely strong attention to detail
- Strong organizational, problem-solving and follow up skills
- Demonstrated professional integrity
- Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
- Ability to work well in a fast-paced, small-team environment
- Ability to work independently, multi-task and prioritize effectively
- Ability to establish and maintain effective working relationships with colleagues and clients
- Highly motivated and goal oriented; proactive in one s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
- Dedicated to upholding ACA s high-quality standards and customer service focus
- Strong oral and written communication to clearly explain contract issues
- Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecrmaccounting systemsmicrosoft officeprocess documentationoperational supportDownstreamAd Hoc ReportingUnclearClient SuccessOrder ManagementmaintenanceSalesclient relationshipsalesforceAccountingfinance
About ACA Compliance Group
ACA Compliance Group
Management Consulting
Pune, Maharashtra
India
₹15.2L PA avg
Avg at ACA Compliance Group
About
Leads in governance, risk, and compliance consulting for financial services, offering tailored solutions to navigate regulatory challenges.
Industries
AdviceBankingComplianceConsultingFinancial ServicesInformation Technology
Employee ratings
9 reviews
4.3/ 5
Culture
4.0
Career growth
3.3
Work-life
4.1
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