Admin & Operations Executive

Job Opening: Admin & Operations Executive

Customer Support | Accounts | Office Administration

Company: BeeCabs India Pvt. Ltd.
Location: Bengaluru, near Mall of Asia
Experience: 1-3 Years
Employment Type: Full-time

About the Role

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Key Responsibilities

1. Customer Support

• Handle customer enquiries through phone, WhatsApp and email.
• Coordinate bookings, customer requests, complaints and follow-ups.
• Liaise with operations teams to resolve customer issues.
• Maintain customer records and ensure timely responses.

2. Accounts & Billing

• Prepare invoices, bills and basic accounting records.
• Track payments, outstanding invoices and customer receipts.
• Coordinate vendor payments and expense documentation.
• Maintain Excel trackers and support monthly reconciliation.
• Coordinate with the accountant for GST and other compliance-related documentation.

3. Office Administration

• Manage daily office activities, documentation and correspondence.
• Maintain office supplies, records and administrative expenses.
• Ensure the office runs efficiently and professionally.

4. Operations Coordination

• Support booking coordination and daily operational requirements.
• Maintain reports, trackers and operational records.
• Assist management with reports and other administrative requirements.

Candidate Profile

• Graduate in any discipline
• experience in customer support, office administration, accounts or operations.
• Good working knowledge of MS Excel, email and office applications.
• Basic knowledge of invoicing, billing, payment tracking and accounting documentation.
• Excellent communication and coordination skills.
• Strong multitasking, problem-solving and time-management abilities.
• Ability to work independently, take initiative and handle multiple responsibilities.
• Experience in transportation, logistics, travel or service industries will be an advantage.

The Ideal Candidate

We are looking for someone who is:

• Multi-skilled: Comfortable handling customer support, administration and basic accounts.
• Proactive: Takes ownership instead of waiting for instructions.
• Organised: Maintains accurate records and follows up on pending tasks.
• Customer-focused: Handles customers professionally and patiently.
• Reliable: Can independently manage day-to-day office responsibilities.