Admin Coordinator (GM Secretary)

Exceptional Hospitality Starts with You

Picture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! As an Admin Coordinator (GM Secretary), you re not just providing support to department managers - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Strong attention to detail and accuracy in administrative work.
• High level of interpersonal skills in both oral and written communication.
• Previous experience in an administrative role is desirable.
• Effective time management and ability to follow directions.
• Good verbal and written communication skills.
• Strong organizational, supervisory, and administrative capabilities.

Here s what you ll do during a typical day:

• Administrative Financial Support: Ensure accurate record-keeping, assist with invoicing and purchase orders via Birchstreet, and support daily Engineering operations.
• Procurement Supplier Management: Process supply orders through hotel systems, manage supplier relationships, and follow up on deliveries and invoices.
• Quality Compliance Oversight: Inspect incoming goods, maintain QA documentation, and support audit processes to ensure compliance with standards.
• Task Asset Coordination: Manage the HotSOS system for task prioritization, and maintain accurate records of asset usage and disposal.
• Cross-Department Collaboration: Liaise with Housekeeping to return rooms to inventory efficiently and support operational schedules like the Perfect Room program.
• Sustainability ESG Initiatives: Actively contribute to environmental programs such as ESG and LightStay to support the hotel s sustainability goals.